Indian Roti House | Indian Mandi — Restaurant in Toronto

I used to go to the location by harbourfront prepandemic. This was my first time going to this location on church. I ordered online and decided to try something new. I am not sure if it is just another restaurant that succumb to poor quality food post pandemic or it is this location specifically. I am sorry to say but it was not good. Could not finish it, tried eating as leftovers and even reheated in a oven because it was roti with curry already inside of it, it was even worse. I ordered one with rice for another person and the rice was such a small portion. I personally won't be going back again. I gave it a two because the third person said their roti wasn't bad, but they have skimped on the protein compared to before. Also, the dish that I got with rice was mutter paneer and they added potatoes, never in my life have I had mutter paneer with potatoes, they were trying to cut cost it seems. I didn't order mutter paneer aloo. I also ordered the food ahead online, which it stated would be ready in 25 minutes, but when I went there I had to still wait an additional 10 to 15 minutes. The staff weren't friendly. It was a tiny space in a basement on church near woodys. The only thing good about the atmosphere was the music/music videos they had playing. I don't usually like to leave not so good reviews, but for the money I'm paying it wasn't worth it and the distance to travel there in hopes of finally getting some good food because I remembered how good the other location was before the pandemic. I think everyone should try for themselves still because it could have been an off day or maybe those dishes I ordered wasn't their signature dishes. Hope this help. Oh for those wanting to dine in...there are a few tables, but again very small space.

Edit- responding to owner's comments as requested: I have been going to the location at harbourfront since 2017 until the pandemic occurred and since the pandemic went there I think in 2021 to get the mango rasmali only. However, I have never gotten potatoes in my roti there. This is my first time at the Church location and if you are stating potatoes are standard practice moving forward, well it is noted. As for telling you when, I don't feel comfortable disclosing that as I don't want to be the reason someone can potentially lose their position. Usually one indicent such as this is not really grounds for firing in my opinion but a coaching opportunity. Usually you coach them, give them three chances and then let them go unless if there is a more serious incident than one such as this then firing may be more justifiable. Everyone is entitled to their opinion and perception etc is subjective. So, I still encourage people to try your location as they may have a different experience and opinion than mine and I encourage you to continue to always strive to improve. ...

I picked up my food as per the receipt attached below but they forgot to pack rice. So, I called and ask if they could deliver but person said I have to come back. I said my food is open on table I can't either deliver is or refund as I can't come back. So, he said no refund we will give you complimentary lassi. I said for a lassi I'm not going to leave my warm food like that so, refund or deliver. He said he will call me back in 5-10 mins. But he never did. Seems like they don't care.

So, I have posted this will call history details as proof. Also, if you guys are in real business and taking your reviews seriously then contact me.

So, reply to my review from owner to send contact details over email. But been almost 24 hours no calls yet after sending details.

I'm...

This little place looks very unassuming and is very much a grab and go spot. Their butter chicken is easily worthy of a perfect score. It's ready quickly, has good protions and has great prices; I can literally find no fault. In fact it also beats most sit down resturant places in that it can actually be made spicy but spicy with flavour as opposed to just pure heat!

Unfortunately I can't give the resturant a 5/5 because some of the other dishes are just unfortunately average or even in some instances sub par. If they did every dish as well as the butter chicken they would also literally be the best Indian food place in town though so I guess trade offs were made.

Either way good prices, good vegetarian options fast service and amazing must have...