Opening weekend only (as I’m sure processes will be evolving).
Pro: pizza is delicious. Will return! (Forgot to ask for sesame crust. Saw it online but forgot to ask.) great garlic butter on the knots but they were quite wet.. slightly soggy even after 5mins of being in box when I stole one on the drive home (consequence of getting steaming hot takeout!)
TBD: service of in-person vs telephone orders: would be great to ask those on the phone to hold if the phones are answered while a customer is at the shop/at the till. 1 person was managing both streams. quality control on garlic knots: sizing and readiness. Many in our box of 12 were burnt :( online unavailable atm parking
Overheard: phone waiting time: 50min (around 5:30pm on Saturday) many call in orders mixed up - they gave away some free salads to those customers staff uncertain if people had paid already or not (may be a system issue or UI/UX of the system that’s not stating it on receipts)
I’m curious how parking will work for those who choose to dine in, in conjunction with pick ups and delivery drivers.
Given the winter snow, be careful when parking across the side street near the sushi place. (Can’t recall if the sign there allows for parking but the curb was...
   Read moreTL/DR: timely cooked pizza and excellent customer service.
This review is based on my experience at the tail end of their opening week. I ordered two large pizzas via call-in and when I got there, I was immediately met with a packed pizzeria and always-busy workers. They seem to have unfortunately misplaced my order, but Liam, one of the workers there, was amazing and quickly put my order on priority. I may have gotten it a bit late, but the pizzeria was an excellent experience.
The staff themselves were very occupied, yet everything felt like peak efficiency. Despite phone calls nearly every minute and a packed foyer of customers, all the workers were managing an excellent pace, even with some of them doubling roles. Even better, their workplace and uniforms were spotless, showing their cleanliness and expertise at the job.
The pizzas were amazing, to say the least. The "Truffle Shuffle" and "Killer Bee" pizzas were some of the best I've ever had, even better enhanced by their...
   Read moreAre you hungry for some good pizza? Come here then an wet your appetite. I drove across town to get this pizza spot and it was worth the trip. I came early evening and still had to wait a bit (as were others). This place is bustling with people, so you know their pizza is fire. I waited about half hour for them to build my pizza and couldn’t wait to get home to dig in. It was the thinnest, yet juiciest pizza. If you don’t like lots of dough, then this one’s for you. Best time I will ask for extra cheese since I like my pizza with lots of cheese. The garlic sauces are definitely made in house cause you can tell it ain’t no Kraft bottled stuff. The ranch sauce was thick, delicious and fresh tasting. Check out one of the locations in the Toronto area and give this pizza a try. No cash accepted so have your card ready....
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