Pizza Nova — Restaurant in Toronto

Gotta say initially I was scared when they closed their prior location Just a couple blocks here up on Mount Pleasant. Pleasantly surprised, and happy, they opened up their new location. Which is that much more pleasant given Its newness, if that's a word. We pre-ordered by phone and was provided a time for pick up for arrival. These guys were spot on! And quite friendly I'll add. As you can see or not see I was unable to include any pictures. I was a bit remiss in snapping The requisite shots prior to la familia digging in. The kids had at it and everything went in a heartbeat and was gobbled up quickly😄 Anyways, on what we ordered ( Subtle self-pitch here but it was another deal closing little celebration)... It was a chicken feta spinach medium pizza for the wife and I, Also ordered a medium Hawaiian and the go-to cheese pepperoni, Oh and some chicken wings, lastly as a side, I got myself a panzarotti peperoni cheese and mushroom but of course. Needless to say, it was all good special shoutout or mention to their dipping sauce. And I speak to the tomato sauce which leans towards a marinara-esque flavour or taste... I know I know I'm butchering the English language. Please excuse my taking liberties. In sum highly recommended good food pretty good prices and friendly...

I ordered delivery as I was working the election. When the pizza arrived it appeared as someone had dropped the pizza and all the toppings were in one corner of the box. Called customer service and mentioned how the pizza was destroyed. The lady on tje phone kept calling me mamme even after i had corrected her no less than 4 times i was a sir.. I took a picture of the mess and while I writing the email to customer service I was disconnected. Needless to say this made a bad situation much worse. I called back received a second customer service person on the phone who looked at the pictures and basically dismissed my concern even though she agreed that the pizza was a mess. I point blank asked her if the store was going to remake the pie and her response was I guess the store can do that. I asked her when the second pie was sent to please send some napkins these calls were made mid afternoon when I am sure the store was not busy. As I was sharing the pizza with other staff I did not get to eat any of the pizza until 2 am the next day. My whole break was spent trying to convince customer service to resend the order so my...

WARNING, BE CAREFUL IF ORDERING FOR BUSINESS MEETINGS. Yesterday I called Pizza Nova, to arrange delivery of pizzas for 25 persons who were attending my very important kick-off business meeting. I explicitly asked Pizza Nova dispatcher that pizzas must arrive by 11.15 AM. Dispatcher called closest Pizza Nova store at 758 Mt Pleasant Rd to confirm if they can deliver by that time. Pizzeria confirmed and I have placed the order. My meeting finished at 11.30 and I asked my colleagues and business partners if they can wait few more minutes. It was 11.45 and at my embarrassment, people starting leaving the meeting room empty stomachs. At 11.50 Pizza Nova delivery finally arrived. I was standing with 4 party boxes and 25 can's alone with my assistant. Pizza Nova should never promise delivery, but I guess they did it because they did not want to loose $150 worth of the order. Despite my asking in the begging that this is business meeting, and that it must be on the time they still delayed. Not...