UPDATED: This place cares more about the star ratings on Google Maps over the actual food and experience provided to customers. The store owner asked for a 5 star review BEFORE the actual visit to the store. ATTACHED PIC FOR DETAILS
Previous: âââ I recently visited this small dessert place with three of my friends after dinner. The establishment had seating for around 20 people and an open kitchen where you could watch them make the desserts fresh. The menu offered a wide array of flavors and combinations, giving us plenty of options to choose from.
Ordering was a breeze; we simply went up to the cashier and placed our orders. It was delightful to see our desserts being prepared right in front of us. Once our orders were ready, we were called to the counter to choose our toppings.
The menu boasted two included toppings, with each extra topping priced at $0.99. We opted for the S'mores and Mango Madness, priced at $7.99 each. Considering it was a dessert, the price seemed reasonable. The toppings selection was quite extensive, ranging from chocolate and candies to syrups, cookies, and fresh fruits. We were excited to customize our desserts to our liking.
However, our excitement turned into disappointment when we started choosing our toppings. The portions we received were incredibly small, barely even a spoonful. For instance, the jelly topping consisted of a measly six pieces, while the mango boba topping only amounted to ten balls. It felt underwhelming. It would have been more satisfying if they were more generous with their portions or at least mentioned the limited quantity upfront.
To enjoy our desserts, we settled into the provided seating. Unfortunately, none of the staff seemed to maintain the seating area. It was evident that the chairs and tables were dirty and sticky. This lack of cleanliness detracted from the overall experience, making us feel a bit...
   Read moreâRolled Me Up Ice Creamâ provides a vibrant and interactive experience. The atmosphere is welcoming, often buzzing with excitement as customers watch their orders come to life. The staff typically adds to the fun with their skillful preparation, showcasing impressive techniques while crafting the rolls.
Menu and Variety The menu offers a wide variety of flavors and mix-ins, from traditional options like chocolate and vanilla to unique combinations like Nutella, Oreo, or fresh fruit blends. Many locations also provide vegan or dairy-free options, making it inclusive for all dietary preferences. The ability to customize your ice cream with toppings like sprinkles, sauces, and whipped cream makes each visit unique.
Taste and Quality The ice cream is fresh, creamy, and bursting with flavor. The ingredients often feel high-quality, and the freshness of the mix-ins enhances the overall experience. Each bite is a perfect balance of smooth creaminess and the texture of added toppings.
Presentation The highlight of âRolled Me Up Ice Creamâ is the stunning presentation. The neatly rolled spirals are carefully placed in a cup and topped with your choice of extras, making it both a feast for the eyes and the taste buds. Itâs a dessert youâll want to snap a picture of before diving in.
Value for Money While it might be priced slightly higher than traditional ice cream, the experience, customization, and presentation make it worth the cost. The portions are satisfying, and the process feels like part of the treat.
Overall âRolled Me Up Ice Creamâ is a fantastic spot for dessert lovers seeking a fun, interactive, and delicious treat. Itâs perfect for a casual outing, a date night, or a family treat. Highly recommended for anyone looking to elevate their ice...
   Read moreI generally donât post a negative comment but on a recent Saturday night I had the worst experience in the store which was my first time there. I went in with a coupon which had a bogo offer for ice cream, he said no to redeem that as it was it wasnât valid after 12 am (which did not say on the coupon) So I paid for 2 ice creams. My friend said politely âitâs not fair it doesnât say on the coupon that itâs not valid after 12â so he gave her the BOGO offer. I told the owner working there that you should be fair to all the customers and validate the coupon even after 12 am going forward. He screamed saying â blame your friend, this lady right thereâ. I was taken a back from his reaction, no customer should be screamed at. Also, he told my friend that I am the owner I make the rules.
After 10 mins he calls me near the cash counter and said â what did you get take take your refund, take the money backâ arrogantly. He was handing me cash while I paid with debit which was very insulting. I refused to take the refund obviously. All in all the employee/owner humiliated me and my friend. Never...
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