My best Starbucks experience was at St Germain Starbucks. From the moment I walked in, the warm ambiance and friendly baristas set the stage for an exceptional visit. The aroma of freshly brewed coffee filled the air, instantly elevating my mood.
I ordered a Caramel Macchiato, and the barista, noticing my interest in the process, took the time to explain the art behind crafting the perfect cup. The drink itself was a masterpiece, perfectly balanced with rich espresso, velvety milk, and a delicate drizzle of caramel.
What truly set this experience apart was the personal touch. The staff engaged in genuine conversations, remembered my favourite coffee pairings, and asked me how my day was.
In sum, this Starbucks visit was more than just a coffee run; it was a delightful, personalized experience that combined quality, comfort, and excellent service. The manager “Nicole” is super friendly and takes the time to know everyone in the...
Read moreI visited this Starbucks recently to pick up a little treat for my dog for her birthday. I ordered a Puppuccino for her and coffee and food items for myself as well. However, when I asked for the Puppuccino, the barista was incredibly rude and snarky because I didn’t have my dog with me. (Mind you, this location does not have a drive through and doesn't allow dogs inside from my experience).
She acted very hesitant and finally gave me a tiny dot of whipped cream, which wasn’t even close to the usual amount they typically serve. She then said in a condescending tone, “Next time, you need to have your dog with you!.”
I work in customer service myself, so I understand the job can be demanding and stressful, but that’s never an excuse to be rude or dismissive. We all have tough days, but treating customers with kindness and respect should...
Read moreOne of the better Starbucks in the city. I'm not usually there during the day, but I understand it's one of the highest volume locations in the country. I go late at night when it's empty and very pleasant. :)
Staff is efficient and helpful. I always linger to chat and have learned a lot of great things from the friendly employees, including a range of new drinks and combinations.
This location was recently renovated (December 2015) and it looks great. It boasts a very pleasant, modern design and layout. But I am curious to know how well the space is streamlined to deal with customer volume.
This location is slated to become the first Starbucks in Canada to serve alcohol. It's also one of the few locations with the high-end...
Read more