Subway — Restaurant in Toronto

I'm giving 2 stars for my previous experience with this particular location being good with a different staff member. This time it seemed like someone was new, and he was terrible. Firstly, we had an offer on our app so we thought of ordering through the app but it showed that the Veggie Patty was Out of stock but check the photo where it clearly is available. So we asked him if it's ok that we order the chicken teriyaki which was exactly the same price, and instead of chicken he would add the veggie patty but he denied saying it will create an "Inventory Shortage". He also had no idea how to change the inventory. Then, my wife asked him to add shredded cheese in her sandwich, and the guy goes ahead and adds 1 scoop of cheese. Their scoop looked like the smallest scoop size we have seen in all of the subways we have been to so far and we like Subway sandwiches so we have gone to a lot of different places in different provinces. The Scoop did not even cover a 6 inch sandwich and the guy was spreading crumbs of cheese trying to show it's covered. So my wife asked him to put more cheese and he denied and told us that he is only allowed to give 1 scoop. So we ended up having the sliced cheese and it was not worth our time to fight with someone with zero empathy and direction. Lastly, we had to ask 9 times to put extra sauces when every time he was squeezing bare minimum sauces and making faces when every time we were asking him to do so which was ridiculous and the sandwich was still dry and felt like we were only having veggies. I will be going to corporate for this misrepresentation, unfair treatment as this is clearly...

Eating a sub sandwich isn't something that I want very often but, when I do get that craving, Subway is the #1 choice for me for the best selections, best toppings, freshness and delicious sandwiches.

Yesterday, I happened to be wandering around Rexdale Mall and spotted a big sign in the Subway window promoting their newest product offering - a footlong Mexican Churro for $3 (plus tax.) Yummy! I've eaten Churros before at other places. As a big cinnamon lover, I ordered one from the friendly Subway staff member behind the counter. She heated it up in the microwave and I drove back home to happily eat it.

It was about 10 minutes after the Churro was heated up that I started to eat it. What a major disappointment! Perhaps because it had been sitting too long, the pastry was tough, thick and chewy. The cinnamon topping was nice. But, with each bite, I disliked it more and more but ate the whole thing anyway because I'm like that! The aftertaste wasn't good so I needed to chew gum to get the cloying taste out of my mouth.

Safe to say that I won't ever be buying a Churro from any Subway location ever again! Or, maybe even from any other food provider for that matter. But, I will return to Subway for their sub sandwiches at some point but not soon... Perhaps if I had eaten the Churro right away in the restaurant, it would not have been so chewy, but I'll never know because I won't...

My boyfriend and I went in to order a couple of subs and had nothing but problems the whole time. He ordered a sweet onion chicken teriyaki foot long and I asked for a steak and cheese wrap. When it came to toppings for his sandwich the owner (who was making our order) proceeded to give him the smallest amount of chicken possible. She would shake the chicken out of the measuring cups so that it wasn't even close to the designated portion. With the vegetables, he asked for extra spinach and she gave him exactly two extra leaves of spinach. When it came to my order she then tried to upsell me the signature chipotle steak and guac wrap which I declined. She put a minimal amount of steak on my wrap as well and then asked me if I wanted guac and chipotle sauce on my wrap which I AGAIN declined. When she was charging us for the food she STILL tried to charge me for the signature wrap which is $3 more than the wrap that I ordered and I had to call her out on it in order to get her to charge me for the correct item. This lady will cheat you however she can in order to save/make an extra dollar. I'm not the first to complain about this and I won't be the...