Umi Teriyaki & Sushi — Restaurant in Toronto

Just had an amazing and humanity faith restoring experience here. Kind lady at the front was helping me with my Salmon Poke Bowl order, and for my four toppings, I asked for corn. She put some on my bowl, and took a second, smelled the bucket of corn and said "Im so sorry, this corn is off i cannot serve it to you" and threw out my old bowl. She apologized so many times for not having any fresh corn. I am AMAZED at the customer service! There are SO MANY places that wouldve just served me my corn, and let me go home to either find out its spoiled when I am comfortable and ready to eat, or just let me eat it, and I get sick!!! I dont even care about the missing corn, I am just so happy she told me knowing I may be upset, but taking the risk for my health!!! I thanked her for telling me and regretted not giving a tip earlier when i paid!! Absolutely so happy with the service and she reccommended the pickled radish instead which was amazing. Thank...

If I could do a zero I would. Was in the mall late. Was starving and craving some sushi. Noticed that they were selling off the remaining sushi. Was in line behind a women when the counter lady said "any two for $10". So the women bought two sushi packages. I came up to the counter and she told "me buy one get the other for 1/2 price". I asked her why did they other women get two for $10? She smiled and said the price is buy one get half off. So disturbed but hungry i looked at the sushi and picked up two packages . No prices marked on the packages. I asked how much and the lady was very clearly making up prices. I told her that this is not the way she should conduct business. She smiled and said " its my business". I put the sushi down and left. If thats how they value customers I can only imagine the care that goes into their food....

I went for a quick lunch as part of my trip to Sherway to service my computer. The sushi was fresh and as expected. Unfortunately, the sushi caused GI upset for me - I cannot eat fried foods and the sushi contained yam fried in tempura. While the labelling on the shelf correctly indicated the contents, it did not indicate that the yam was fried. It would be helpful if the label could be corrected. I buy a lot of sushi, and in my experience, the elements are fresh (chopped, or cooked/steamed) and when fried elements are included, the ingredient listing typically makes it identifiable (eg., 'yam tempura', or 'shrimp tempura'). And yes, I realize that I can ask about these things, but I haven't encountered this issue before. All the best. My complaint would not change my desire to return to...