The Butcher & Bullock Public House — Restaurant in Vancouver

Terrible experience. We expected more, given the exterior. Once inside, it was loud, busy, had about 8 TV screens on showing the same hockey game. No hostess. It's seat yourself. We did, and waited at least 25 minutes, no waitress ever coming over to our table. Completely ignored. The one working our area never looked around, so we couldn't even get her attention. Clueless or in a bad mood. Either way - no good, no excuse.

The second waitress, we got her attention. She apologized, said she'd tell our server. Nothing happened. 5 or so minutes later, we left.

The bartender is cool, nice (longer hair, casual guy.) Management is terrible. Wait staff should be fired. (Also, they should have a dress code, something at minimum to set them apart from clientele.)

Menu is small and basic. Wasn't excited about ordering anyway.

Good interior, tall ceilings, dimly lit which we like, lots of wood, good for a hockey fan. There is [one?] pool table in the back.

Other than that, I would not recommend this...

We came in on Good Friday and it was relatively empty, maybe 5 or 6 tables; we sat where we wanted to. A couple minutes after we sat down a server came over with menus and informed us that she’s not our server, but someone would be right with us. Two minutes later, our actual server walked by and stopped because she saw we wanted to order and asked if we’d been served yet. We ordered our drinks and food right away. Both came in good time and were both great, however, while waiting for the food, someone came and took away the cutlery from the table without saying anything. There were only two waitresses and neither of them could have cared less that we were sitting there. On top of that, a table sat down beside us and were informed of the specials, were offered water, and received drinks before we were even offered a refill. We were seriously disappointed with...

Drinks and food are overpriced but so is everything else in this godforsaken city. Came for the black lagoon and was not disappointed. That server Chelsea might just be the most friendly human being in our observable universe. Jokes aside, I worked in this industry for 6 years (2 of those years as a floor manager), I'm fully aware of how stressful the job is, always overworked and underpaid. I've worked with a very small handful of people who're able to consistently maintain their composure and positive attitude on busy nights the way she was able to. The place was swamped with customers, I even noticed a bartender get a little irritated but the server remained professional, welcoming and even apologetic for certain other people's mistakes she had no part of. Whatever she's getting paid, it isn't enough. Will be returning with a few...