Bagel World — Restaurant in Vaughan

It took me a long time to even convince myself to open their google page and write a review for them as I still can’t believe how we were treated. There was a Bagel World at Major Mckenzie and Dufferin which we really enjoyed going to as everyone over there was so nice and friendly. Unfortunately that location closed but because of the good experience we had there, my friend and I decided to go to this location for a brunch on a Friday morning. They have a special menu for before 11 am which the prices are slightly cheaper and the portions a bit smaller. We both ordered from that menu as we are both watching our portions and not because of the price. The older lady which happened to be our server seemed that she didn't have a good day. Treated us Very poorly. Didn't get our orders correct. Took a long time to bring them. Not topping up our coffees. Asked for a napkin three times, pretty much threw it on the table after she finally brought one! At the end, we decided not to tip her as we go to breakfast almost every Friday to different locations and we have never been treated like that. There was a man who brought the bill and I explained the reason why we hadn’t tip the waiter. Instead of trying to say something nice he just glanced at the bill and said you ordered the chippest options from the menu and occupied a table for a ling time and not leaving a tip! I asked him to repeat what he said as I really couldn’t believe my ears. He repeated it even louder and when I said i will contact your management and will write a review he said do what ever you want! I will leave it to you if you would like to visit such a poorly managed establishment with even worst...

I waited to write this review because I reached out to the owner who in turn did not respond:

A group of us went to this restaurant a few weeks ago, sat down, got our drinks… so far, so good. All I wanted was a simple tuna bagel and a diet coke. No frills, no extras, just tuna inside of a bagel. Apparently, that was too much to ask. The waitress insisted I must order the full platter for $17 complete with onions, tomatoes, and cucumbers I specifically didn’t want. When I asked why it’s available for takeout but not for dine-in, her answer was basically, “Because that’s the way it is.”

So, I pulled a plot twist: I ordered the tuna bagel from their takeout for $8 , sat back down with my group, to enjoy my illegal sandwich. That’s when the manager swooped in and told me I wasn’t allowed to eat my tuna bagel at the table and would have to eat it outside of the establishment. Yes … you read that right. I was threatened to get kicked out for contraband bagel ingestion.

Honestly, this is one of the most absurd, penny-pinching policies I’ve ever seen. They’d rather ruin a group’s meal than sell a $8 bagel without a $10 side of unwanted vegetables. The chutzpah!

If you like dishonest policies, hostile management, and overpriced bagels, you’ll love this place. Otherwise, do yourself a favor and go literally...

Went here for lunch with my girlfriend, was looking to grab a bagel in and out while having somewhere to sit and enjoy the weather. The older lady serving us immediately gave us attitude, which should’ve told me to get up and leave from the start. All we wanted was a bagel with cream cheese and lox, something that should take at most 10 minutes in take out. 30 mins after we order this lady brings me all the ingredients separately in a plate, then is upset when I have clarify what I had asked for. The nail in the coffin was what I had to pay for it all. Two bagels and a cappuccino cost me $60 with HST and tip (for extremely poor service may I add). For some reason you pay double when buying a bagel for dine in compared to take out- and they expect you to make it yourself! I talked to the owner and instead of offering me a fair price as the waitress failed to explain the pricing to me when I sat down, he told me that was that and offered me a voucher for my next time dining. Absolutely ridiculous service for...