I get we all have bad days...
We were staying at the hotel connected to dusty's and we've heard some decent things about this place.
I'll start with the bad: Place was pretty busy on a saturday night. we had called to ask what time last call was as we wanted to get in for food. first call, they hung up on us. second call, they were pretty rude. Why is a place like this (that's so bumping) closed at 8pm?! come on - at leasssst 9 or 10. You'd continue to get lots of business. We got there around 6:45/7 and noticed people roll in at 7:45 and get fully ignored by staff. the staff was bringing pillows inside but completely ignoring?! that's pretty bad. prices are brutal, i know it's whistler and things are expensive, but still. the first day i went i got the coast mountain rotating tap for $8.75 and the next day they charged me $10.75... so i paid over $13 for ONE beer. i had just come from the brewery itself where it was $6. main issue: our server was incredibly rude. she dropped off the menu and essentially threw it on the table. She was definitely having a ROUGH day, she honeslty looked like she was going to break out in tears. She was extremely short with us and not friendly at all. We finally asked her how her day was and she said "it's been reallly busy and a rough day."Now i get it, serving is hard work. the owners and managers should not be letting their staff get this burnt out that they're on the verge of tears. Unfortunately she was not personable at all.
Now with the good. Nachos were good but quite pricy. However one of my friends got an extra side of salsa and sour cream and they charged her SEVEN dollars. that's wild.
The vibe was good! You're right at the mountain and have this beautiful view. nice outdoor picnic area to chill on a sunny day.
Server on the second day i visited was great. Adam - nice work and great attitude. super friendly.
Would i come back? maybe but my advice to management. get more staff on so your servers aren't over worked...
Read moreWe went here for our friend’s birthday party (a kid’s party). Our table had several orders of fried chicken and fries. After waiting forever for a server to come by so I could ask for a menu, I went to the back to get one myself. I looked at the menu for a while and could not find a simple grilled cheese sandwich, Mac n cheese, cheese pizza, pasta and sauce - things that are so basic for kids- were not there. So, I left my kid with the group, went to Creekside Market and bought a small container of Mac n cheese and brought it back to the restaurant for my kid to eat. When I went to throw away the compostable container and wooden fork into the compost, a server plucked the fork from me and put it in the garbage. And I said, “oh, I had thought forks were compostable,” (being made of plant and all.) and she said, “No,” and walked away… just my take on her disposition- rude or socially awkward. I don’t know, but I doubt I’ll ever come back here! The fries were good though, and the place was not as packed as I had seen it years ago- hmm I wonder why!
Oh and I went and looked it up- yes, wooden forks ARE compostable....
Read moreThe clock hits 4:00pm. The low thudding noise of 20,000 exhausted skiers and snowboarders approaches the door. They are ready. Suddenly, a stampede of mountain people flood the gates in a first come, first serve basis. The servers begin their yearly ritual of hard work during the Holiday Season as they efficiently serve every single large family. Despite the plethora of people, the food arrives as soon as the order is given. They fill the table with large amounts of delicious Nacho's, chicken wings as spicy as fire, the best sweet potato fries in BC, and of course, a collection of main course BBQ dishes like the legendary Brisket Sandwich. This is all accompanied by fairly priced and high quality pitchers of the coldest beer. The servers manage to stay cheerful and consistent with their workload through the entire experience, which is why we though a generous tip was indeed necessary on our part. If you finish skiing in Whistler and don't go to Dusty's Bar, just go back to Whistler so you can go to...
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