Burger Factory - Whitby — Restaurant in Whitby

Nice burger joint, got the juicy lucy on fire and cheesy Lucy , added tornado fries and mac and cheese bites. Total $44 . Burger quality was top notch, great flavour in the beef and the bun was super tasty to, wish they had a option to have cheddar in the Lucy on fire instead of mozzarella. Another disappointment was the mac and cheese bites, pics look way creamier then what you recieved. It was just deep fried Kraft dinner not house made mac and cheese , wouldn't recommend the mac and cheese bites. The toronado fires were good but I think over hyped for the price of $6 , would return cause the burgers were up to par but the sides need to come up a notch forsure. My classic combo from a joint is usually burger and a poutine so will have to try their poutine next time. Their Nashville chicken slammer looks tempting aswell. Place was clean and staff was friendly and professional. Room for improvement in the sides department but besides that no real or major issues, might recommend a fountain pop machine over the cans they sell tho as for the price and flavour options on those machines it would be beneficial for...

My 2nd review right outside the restaurant again. So pleased to meet with Shah and his colleagues again, very welcoming and again a pleasant experience.

The same order, as I loved the burgers from this place. Tried 3-4 other burger places in Whitby, but nothing close to this one. This is my go to place for burgers from now on.

Shah just shared that he will be working from the Oshawa location from the 1st week of September. Anyone visiting the Oshawa location, please do meet Shah he is a great guy and knows how to WOW customers.

Kudos to the management and entire team for giving customers great experience and taste. Herd you are expanding. Good luck and may you see the best of success!!!

3weeks ago - Shah was great to speak with and very interactive person. He'd love to know your preference and customized their burger offerings to suite your palate.

My burgers were a pick up, ordered a grilled chicken and Veggie Burger.

Note: I still haven't tasted the burger, writing this review right out side the store because of the amazing experience I had with Shah and...

Disappointing. This new store should not have opened without ensuring a toilet paper holder was installed. Especially for those with disabilities. The toilet paper is just on the sink getting wet and totally out of reach of those who have to sit on the toilet. Probably not up to code for wheelchair users. (See photo) As for the food, it's tasteless. I had the cheeseburger and my partner had the chicken burger. However, the chicken burger wasn't even a chicken breast, it was two chicken fingers. The fries were hard. The milkshake was mediocre. For a brand new place I'm disappointed and surprised. The burger was tasteless. Even the pickles barely gave it any flavour. I understand the staff is new, but maybe give them some training on the machine before throwing them to customers. The person working didn't even respond to my "Good, how are you?" They just said "What do you want?" The other workers had to show them step by step what to press. Maybe do some training before making them deal with...