This location has to be the absolute WORST one. Not only did we wait nearly 15 minutes for our food, the employee failed to inform us the crispy chicken had just been pulled from the vat therefor one of our family members actually got blisters in their mouth from bitting into it. We also got no apology for the wait. Plus they like to only pay attention to the drive-thru, you are lucky if you get any attention. I watched a customer give up and walk out.
All the manager could do was screech at the other employees, I don't know who decided to just hand her a shirt and call her manager but she honestly lacks the very skills necessary to be a damn manager!
It isn't the first time this location messes up, they often interrupt in the drive-thru, they do not know how to properly package their items since I once got a wrap that was smeared all over the place.
Everyone save yourselves some time and head down to Regent where the staff actually seems to have it somewhat together compared to this dump! No fast food place is perfect but they sure as hell need to get it together. Unfriendly...
Read moreHad the stailest food last night. To the point I couldnt eat it. Returned today for a refund and was met with the rudest smart mouth I have ever dealt with. Firstly RAJVEER agued that I was being rude because I already told her I had no phone and RAVJEER is tell me was to call in. WELL I HAVE NO PHONE. RAJVEER then raised her voice to me. Saying shes just trying to work there. I said yes I understand and I told you almost 4 times I dont have a phone. So after dealing with her rudeness. I said no I want a refund. RAJVEER said No you didnt call and tell us your name fast enough. So no
RUDEST WORKER EVER!!!!!! When I asked for her name RAJVEERs attitude was that of ( what the /\$%" can you do about it)......well first I can do this, and second NEVER GO THERE AGAIN RAJVEER. Learn some manners and if you don
t like... Read moreThis restaurant has the dirtiest door handles of any building I've been in. The previous record holder was an apartment building in Toronto, Ontario. I always open doors with a baby wipe because they're filthy, at most businesses the wipe is still clean looking after opening multiple doors. At this one, you can SEE the dirt caked onto the outside of the bathroom door. All I did was push it open with a wipe and there's a black spot on the wipe. Even worse, the inside door handle to the bathroom is even dirtier. Meaning the inside door handle is literally caked in people's poop. Disgusting. It is their job to clean that, and most places do. Considering they're ok with having feces on their doors, I wouldn't dare to eat the food they make with those...
Read more