Chicken Delight | Ellice Ave — Restaurant in Winnipeg

Not going again, poor customer service. Here is why.

Ordered on Phone for Halal Chicken. Asked for lowest price deal to just try first time Call receiver said I can get 10 piece chicken for around $16 +Tax I confirmed to just try first time at this location. Arrived on Time, Order was just ready and packed. I asked him if chicken comes with sides He said yes Fries and Gravy included in your order. I checked menu there was option for buy 5 piece in around $7 + tax, but he didn’t offered me that on phone They guy was taking my master card to make payment. I suddenly he realized that he made wrong order I waited for 7 to 10 minutes so He can confirm order with a guy who received my call They guy who received my call they talked each other in different language. Took my packed order from payment counter took out gravy and fries. I asked why.. gravy and fries not part of order… and GRAVY IS NOT EVEN HALAL. So, he took non Halal gravy, and plus fries, he could leave the fries just because He didn’t told me about $7 deal, and gave me wrong information to make me order bigger meal I was waited for 7 to 10 minutes for no reason. It doesn’t look good when one guy said yes sides included and other comes and take out all sides. Potentially they could give me NON-HALAL item with Halal labeled which is very bad.....

Ordered their deal that they had posted on sign, day old cold chicken. When my boyfriend got back with order all I can say is how unimpressed I was. Chicken was frozen and came in a bread bag freezer burnt. When I called the store they said it was only in freezer for a week but it takes two to three months for meat to get freezer burnt. Once placed in oven it smelled sour and had to be thrown out. Very unhappy with the experience and the person I spoke to when I called the store. I asked for my money back and was told there is nothing they can do. Will definitely be calling management tomorrow and will never order again from this location. What a shame!!! False advertising on their sign, it’s says COLD DAY OLD CHICKEN not frozen month...

THIS LOCATION WILL BE THE REASON WHY CHICKEN DELIGHT IS OUR LEAST FAVOURITE, DONT BELIEVE ME ORDER FROM THIS LOCATION ON ELLICE AND FIND OUT FIRST HAND , IVE NEVER HAD PROBLEMS WITH ANY OTHER LOCATION BUT THIS ONE , 20yrs + I’ve never had even a satisfactory food delivery from this one ! Never again , my family goes to bed hungry tonight beause the toppings on our pizza were in a pile at the side of the box not to mention being COLD to the touch , shame on business owners who actually give the franchise a bad name and take advantage of low income families and serving them garbage food with no regret , this is a treat for some families to have take out , to you it’s just poor peoples money who don’t matter I...