I was 7th in line lol maybe it’s because I looked like a little kid and the cashier thought he could scam me an extra drink but he basically said “I’m going too add the original yogurt for you ok?” Added it without question and it was very loud and didn’t realize what he said until later when I checked my recite and found 5 drinks instead of 4 (I wanted too order 4 for the buy one get one free promo to make it even) I didn’t wanna argue because I realized they won’t take me seriously lol and it was loud and busy so there was no point. My other drinks besides the original yogost yogurt that got added was good BUT THEY WERE SOOO POOORLY MADE BRUH IT WAS LIKE LOOKING AT A SAD MUSH PILE WITH NO MARSHMELLOWS ON MY DRINK AND THE MANGO COCONUT MOCHI WAS...
Read moreThe drink was ok, but the worst customer service.
Normally if you go to Starbucks and Tim Hortons, staffs will always say hello or ask your order. Here? The man in glasses didn't say anything and said the first sentence "sugar and ice level" after I ordered the drink. What a joke!
He didn't even tell me the price and walked away without asking me how to pay, he always assumed I was going to pay by debit/credit card and then started to make my drink. I was disappointed because I didn't expect the staff have poor communication skills. Considering the price you are charging is higher than other bubble tea stores on average (5-7$), customer service is also...
Read moreTasty drinks made with some quality ingredients but the portion size is smaller than most Boba place. Biggest complaint is the wait time. Don’t bother coming if you’re in a hurry. Came 3 times on various days and times and had to wait over 30 minutes each time. If you notice a long line or people sitting around without their drinks, it’ll be a while. They recently added a que board but your order won’t go up on screen until they’re working on your order. This should serve some warning on how long...
Read more