Today I went in for the $9 spring deal 2 taco combo. I asked for it & I was told no. And that's only for Tuesday. I said no it doesn't indicate that on the sign. Cashier talked among her coworkers in a language I don't understand. She turns to me says nope sorry and gave me a smirk. I should have left, but I really wanted something & I was hungry. I ordered something else & paid. The girl (who told the cashier no) that was preparing the food, waited for what type of tacos to make & realizes I wanted something else. All of the sudden she remembers says "oh yeah, we have that". I got a refund & paid for what i originally wanted. I really should have left. I was so annoyed that I didn't even enjoy it. No one came around to look at the sign or investigate. Customer service was...
Read moreTerrible service. As per my visit I order before other people and got my food last. I ordered 1 soft taco, 1 burrito and mexi fries. Got a very small taco, burrito and mexi fries which seemed to be child size or something which I asked not to be small sized. The mexi fries were so small! I asked them to make them bigger which they charged me again for the fries but larger sized so I was charged twice for 1 order of mexi fries. Then I waited twice as long. I told them I didn't have much time and it didn't seemed to matter to them because they were just standing there talking to their co worker's. Not only that I asked for a combo but instead was charged separately for everything costing me $20 for what I had ordered. I would never order...
Read moreGo to do an order wanted 2 transactions but the worker has 0 clue how to do it or what it meant. And acted annoying and impatient with me for wanting to do so. I understand sometimes people start fresh at jobs and may not have the most knowledge but me as a customer shouldn't be the one to find a solution that's actually embarrassing and when a worker isn't sure they should always be able to ask someone else on shift for help :/ I decided to just re order my good and order half the amount each time to equal 2 transaction but like why couldn't they suggest that instead of starring at me like I'm slow. I work service so I know what it was like so I made sure to smile and be patient despite the...
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