Estró Santiago — Restaurant in Las Condes

Brunch at Ritz is the best you get in Santiago. Unfortunately only food wise. I have been going to this wonderful Sunday brunch for over two years now. What amazes me is how Ritz manages to keep a very high standard of food while, in the very same time, their service is getting lost. Sunday, 2nd of February 2019 was again such a day. Empty plates were stacking on the table for 20-30 min and in all this time, nobody would come to clean up. The same happened with the drinks. A generous variety of drinks are being offered but there is nobody to offer it to you. We have been talking on several occasions to the waiters, but nobody seem to care. As a client you felt there is no manager behind, whatsoever. Funny thing is that the waiters would always find time for private conversations or to check their mobile phones while customers were desperately looking for some kind of attention. It is not the first time that this is happening and on every occasion I had the chance to speak to someone who was in charge, thinking that I would do them a favor instead of publishing a negative comment online. However, not that the situation did not change, but service becomes every time worse - absolutely no Ritz-Carlton standard. However, the price remains as high as before - which it would be fine if they would have at least someone to fill up the glasses and clean...

After almost 24 hours of traveling from Seattle to Santiago, we decided to grab a quick bite in our hotel before turning in for the night. however, this "quick bite" blew our minds! It was not until later when I did the research and found out Estro is a renowned fine dining restaurant - we are so lucky to dine here for our first dinner in Chile. We ordered ceviche and mushroom dumpling as starters, both are very delicious. The ceviche is made of fresh tuna and seaweed, full of citrusy aroma and taste; The dumplings are a bit spicy, and juicy, reminded me of the comfort food from home. We ordered seared hake as main dish - that's the one truly blew our mind. The smoky smell you can taste from the smoked but fresh fish meat, the absolutely delicious and rich sauce made from mussel, and the texture of rest of the ingredients - serrano ham, artichokes, beans and more. Whoever created this is a genius! We enjoyed our dinner very much! on top of the fantastic food, the service is impeccable - our host was accommodating, and our server (wish I got his name) is very knowledgeable of wine and food pairing. Thank you all for the...

Incredible only begins to describe Estró Santiago, the combination of extraordinary service and amazing food make Estró Santiago a must for Brunch or any other occasion.

We can only hope you have Sebastian as your waiter, while he had a number of tables to look after, the individual attention he gave us made us feel like we were the only people in the restaurant. His knowledge of the wines is very helpful and assisted us in making our selections throughout our meal.

The variety and quality of the food will blow you away, the salads are out of this world and the Chefs clever combination of greens and meats is both unique and delicious.

There is a dish for everyone at brunch no matter the taste in foods but aside from the delicious variety of dishes the fact the Chilean wines are included make this an absolute must. I must admit the Pisco sour was my favorite and it doesn’t take many of these to feel very festive.

Estró Santiago is the right place for a special occasion, time with family or just a desire for an amazing meal...