Gaia Veggie Shop (Prince Edward) — Restaurant in Kowloon

Entered the restaurant yesterday Feb. 25 for the 1st time at 7pm and advised maximum time can only be till 8:30 pm which is 1.5 hours and we were ok with the timing. Ordered about 6 dishes and almost finished dinner but still eating dessert, then, a waitress came over and without permission already started moving away all the plates from our tables and placed the bill on the table and voiced to us to pay at counter. I voiced out and said we are still having dessert and besides it is not yet time it was only 8:05 pm. Then another waitress came to our table and said same thing and that sorry that they need the table as many people outside but around us you can see that many other tables are still empty, the point is, it’s not even time yet. Our dinner time was supposed to be from 7-8:30pm. Such poor service, and very impolite waitresses. As we walked out, we find there is only a few people outside waiting and still many empty tables around us so what’s the rush? We were entertaining some relatives from overseas and to let them feel such bad experience. Couldn’t even stay awhile to converse while having our dessert and need to almost rush eating the 紅豆沙(red bean paste dessert) and almost just need to pour it in their mouths to give them the table. Such bad service and to be treated like that when we were supposed to be enjoying dinner. The 2nd thing needed to be shared is concerning the dishes they serve. What I can say is it is not a genuine vegetarian restaurant, the taste is totally different from what is served by genuine restaurants. The dishes they serve are actually just fusion of a typical 茶餐廳 (Hk Style Tea and Dinner restaurant)with vegetarian imitation meats or seafoods used by vegetarian restaurants. Whatever that is real meat or seafood in a 茶餐廳they just changed to imitation vegetarian meats. The seasonings taste exactly the 茶餐廳flavours. The prices they charge however are prices charged by a genuine vegetarian restaurant so absolutely not worth it! So decide for yourself if you will want to spend your precious time and hard earned money in this chain...

Quite a bad experience . There are more than 8 seats available on the left hand side and a table for 4 available right near the door on the right . Obvs, no one wanna sit close to the door and neither do I , but the receptionist wouldn’t sit us , a group of 3, to the left hand side area , insisting it is for table for 2 , even there are 2 empty tables for 2 , and there were no queue outside , she wouldn’t let my party sit . Instead of being helpful, she gave me the attitude that “we don’t value your business , you either sit where we tell you to, or you can go somewhere else to eat “ .

Finally , after waited for 15 mins , and seeing those tables for 2 were still empty , we gave in and just sat at that table for 4 right next to the door . I put my hands up for so long until some staff was free to take order . Food came . First dish, imitated beef rolls with asparagus . The asparagus was icy cold inside , and the beef was hot . Unbelievable , I thought if it is how they make it . Anyways, asked the staff and they said the asparagus should be hot and apologised and then exchanged a new dish for us . The rest of the dishes were okay, but I wouldn’t want to visit again . With that price , I have had better vegetarian food and...

We came here after making a phone call before 5:30pm, the store staff who picked up the call told us that there is a 20% discount when we come to the restaurant between 5:00 to 7:00 pm.

But when we got our check, they said that we had to leave by 7pm to get the discount offer.

They did not state it clearly before we were seated. Staff were not very nice when we told them about the situation.

We notified the manager and she was denying how staff were impatient and they always talked loud and impolitely among coworkers, we discussed how they shouldn't be talking like that to their customers.

By the end, the manager asked us if we had desserts yet, we replied "yes". We can tell she wants to make it up to us. But she seems to run out if offers other than give us a...