The waitress led me to believe she is tremendously misplaced in her occupation. Εν κάμνεις για σερβιτόρα μάνα μου. She was rude, passive aggressive and annoyed after I asked a simple question. The questions was why the bar only offers QR codes and not paper catalogues, e.g. for people who do not carry their phones with them at all times, like myself. Her first answer was "Who does not carry their phones with them??", opening a discussion and imposing her lifestyle choices on the customer instead of serving the customer. She also said "We don't force anyone to come here." She got offended instantly, even though I asked in a kind way. Instead of offering a solution she got truculent.
As a waitress you need to realize that your body language and facial expressions as well as your way of talking mediate a specific atmosphere and aura. I can not imagine the owner being pleased by behavior like this, creating vast dissatisfaction in people's experience.
I've been visiting this bar for years now, it has always been my favorite and this incident sparked great disappointed in me.
I hope the owner takes this to heart to give people the best experience possible and remove any sort of negativity on a night out by perhaps acquiring 1-2 paper catalogues for cases like this, if he does not want to use an all-analog version, and to deal with employees who don't know what...
Read moreone can choose between the usual classics and some special cocktails that come with a scale of indication on their adventurousness and strength. we felt challenged and ordered the veeery adventurous ones, yolo. did not regret it, the jalisco & co spiced up our evening and came with a chili ice cube. the grumpy sour was very freshh and served in a cup with lemony details - not making us feel grumpy the least. tap water comes with a slice of cucumber and we got free carrot and peanut snacks !! LOVE IT. i put one behind my ear to upgrade my coolness.
there's a dj playing upbeat house music, not too bad. we were greeted with "hi ladies" upon arrival and i'm not a lady, mr tippler. oh how nice it would be if gender weren't to be assumed. the crowd is not exactly my crowd, but vibes are friendly. cute lights in the trees and candles in jars hanging on strings down from the branches. they look like they were made from a pinterest tutorial, but i do like them. there are mushroom heaters to warm us up outside. as much as i love mushrooms and appreciate some extra heat in december, these ones do also heat up the planet, so i have a bit of an ambivalent feeling towards them.. omicron is on its rise and we're wondering if this will be one of our last nights out...
Read moreI got a bad chicken dish. The manager told us we had to say about it once we got it, and not once did we realize it was raw and uncooked in the middle of eating. They decided to claim we ate most of the dish and then said there's a problem, Even though we found raw pices at the middle of eating.
He also told us "it's a bar, not a restaurant", I hope he didn't mean to confirm that they serve bad food for that reason...
The fact that the place is blaming me telling that people that weren't with us giving negative feedback is of course a lie - as we were 4 at the table and we are the ones that wrote the feedback. I guess you're preparing your case for disputing google for the negative feedback, But we have pics and videos of us at your place together.
Bad experience! Bad customer service decisions. You lost good customers, you were wrong with...
Read more