I visited this place twice in June whilst on holiday in Protaras. The first visit was excellent, the guy serving the ice cream was very friendly and I throughly enjoyed my ice cream that night however the second visit has put me off ever visiting this place again. My second visit I ordered my normal order minus a scoop of ice cream, the first night I got given a 10% discount card so with it being my last day I decided to use it, however the lady behind the counter mumbled the price, I asked her again for the price and she mumbled again and said she had taken the discount off. With it being my last day and being in a rush I just paid for it, it wasn’t until later on I realised I had been over charged and she had in fact not given me the discount off. My only advice for other people visiting is to make sure you get a receipt and double check the price your paying. It’s a shame cause I did enjoy the ice cream but the experience has left a bitter taste in my mouth. Patisserie Amelie is just further down the strip and has a wider selection of ice cream plus so far have not been ripped...
Read moreIt’s very pretty to take pictures inside and has large choice of candies by weight. Ice cream itself is mediocre with chemical aftertaste. They also have waffles and chimney cakes. I’d say prices are average for gelato and desserts in Protaras. Main issue is that service is very cold and rushed and line is not organized as soon as more than 2 parties come in. And staff needs to know that Covid or not, it’s not good safe to use the same glove to handle cash and then serve food. Handwashing and gloves polices need to...
Read moreI recently visited hans&gretel protaras, and I was delighted by the charming atmosphere and the delicious treats they offer. The variety of candies and ice cream flavors was impressive, and the staff was friendly and helpful. I especially enjoyed their unique flavor combinations and creative toppings. Overall, it was a delightful experience, and I can't wait to visit...
Read more