Tusto Titanium — Restaurant in okres Brno-město

Unfortunately what would have just been a slightly disappointing meal ended in a really unpleasant experience thanks to some extremely poor customer service. We were provided with an English menu and I ordered a “Pasta in oil” which had the listed ingredients of olive oil, garlic, fresh parsley and Parmesan. When the meal came out, it had hot chillis throughout. I normally love a bit of heat but was recently recovering from a bad bout of food poisoning so deliberately chose something plain and simple so as not to aggravate my stomach. I picked out the chillies and ate as much of the meal as I thought wise but the chilli heat had infused through the pasta. When we asked for the bill, the waiter asked if I wanted the rest of my meal to take away, and I said no thank you. He paused and gave me a blank stare and said “it’s fine?”, to which I replied that I was unaware the dish had chillis as it wasn’t written anywhere on the menu, so I didn’t wish to take the leftovers. He continued to give me very long, blank stares, and I wondered if things were getting lost in translation, so I repeated that the menu didn’t list chilli as an ingredient, so I didn’t love the meal. He then stared dumbfounded and said something about how the name of the dish is known worldwide as a pasta with chilli in it (again, nowhere on the menu was chilli mentioned in English or Czech) so I was left feeling like he thought I was a complete idiot. I don’t see what would have been so hard about him saying “sorry you didn’t enjoy your meal” and letting me...

Nice and big place to have great beer and pizza. Is not far from city center and is very often crowded and full. On busy days it's better to make a reservation. In reward you will then sit in clean, open, not so loud pub. There is usually lot of staff and they will be prompt and nice, usually a bit faster then you will choose from the menu. If you want a break from classic and good as always Pilsner, get a Radegast 12°. Good thing is, they are fans of Kometa hockey and other sports as well, so it's most definitely good place to go watch some matches. Again, on these days, thing ahead and call for table...

What happened in Tusto within the last month? The pizza?! Did you change the pizzaiolo? The dough was... not really good, the tomato sauce tasted more sugar than tomato... All ingredients were in the center of my pizza and the quality of them dropped a lot. For being regular customer the service is just worst and worst. (except a perfectly English speaking waitress) This is the post I made 2years ago with 4 stars:"Good pizza, good home limonade ! Service very nice ! And wonderfull toilets." Sorry but not sorry I'm not sure I will get back here soon and I'm pretty sure I'm not...