Let me start this off by saying the food is fine, pricey for DR, the paella came with 3 shrimp & 1 lobster cut in half for 1,500 Pesos..
The servers will try and price gouge you with extra tips saying that the automatically applied 10% tip is only for the cook.
THE WORST part is this: I had a server / manager ? / employee named Kevin approach me who was friendly, but extremely adamant on selling me products whilst I’m trying to dine with my wife, and would not leave us alone. Yknow I for once gave a local a chance & I was extremely let down, he told me to buy an excursion through them (captain cook) — saving money vs going through my resort. Turns out it was literally some middle man thing because I did not even see anyone from captain cook. OK. Anyways, I end up paying more than told by 20%, was promised a boat ride with drinks, a Catalina island stay, a buffet, and snorkeling.
This trip has been terrible, the boat ride is the most uncomfortable jam packed thing I’ve ever experienced — there are also no drinks as promised as well as no bathroom nothing. Practically a rowboat with a motor. When we finally reached the island, nothing was included but beer and subpar homemade sangria. They told us crazy prices for everything else. Snorkeling was a bust too. As for the “buffet” it was pastas, rice and just ham/chicken on the grill. I kid you not they limited the amount of chicken you could have to the photo attached. This can’t be more than 1/8 of a chicken breast. Keep in mind this trip was $200. Please trust what the resorts tell you and do not trust these scammy locals trying to nickel and dime any and all money out of you. This is a bad look for DR, which has beautiful people and is a beautiful country. Extremely disappointing and also a bad look for the restaurant to allow such behavior. I was not compensated for any of...
Read moreScam Alert: BE CAREFUL
The server gave us a menu that listed FISH (Pescado) at $750 pesos per pound. When I asked the server to order a fish, he took me to the fridge and showed me a fish that weighed 3.8 pounds—suitable for one adult and two kids.
However, when the bill arrived, it listed Chillo at $1,350 pesos per LB, which is $22 USD per LB. The fish on the receipt $5,130 pesos for just one fish, which is $88 USD.
Considering this place is in a local area, $88 for one fish plus juices, tax and tip resulted in a total of more than $140 USD.
I called the server over and pointed out that the menu stated $750 pesos per pound, which is $12.9 USD per pound. He responded by saying that the price on the menu was for a different fish.
It seems to be a scam trick where, when a customer orders a fish, they show a different type called Chillo, which is double the price per LB.
It looks like a tactic they use for everyone. They list “fish” generally without specifying the type. If they had informed me upfront that the fish was $1,350 per pound, I wouldn’t have had a problem, but it feels like they’re trying to...
Read moreMy family and I visited the Dominican Republic in April, 2018. We decided to visit Captain Cook because of the awesome reviews we read about the restaurant. We pulled up and was met by a guy who led us towards a table outside. As our group of 11 walked over to the table we saw the cook taste the food he was cooking with a spoon and put the same spoon back in the pot. At that moment I decided that I did not want to eat whatever he was cooking. As we got to our seat and our group began to to sit down a roach crawled on the table. The roach was the last straw, we all got up and decided we were going to eat back at our hotel. To add to the entire negative experience one of the workers or maybe even the owner came outside to thr area we were standing waiting for our cab and said “IT WAS ONLY A SMALL ROACH, AMERICANS MAKE A BIG DEAL ABOUT EVERYTHING. Rihanna came here and stayed at the Hard Rock Hotel, she saw a roach and put it all over social media”. First of a Rihanna is not American dummy, second of all your so called restaurant is nasty NO ONE should eat there. I would have given them zero...
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