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Vista Sol Punta Cana Beach Resort & Spa — Hotel in Higüey

Name
Vista Sol Punta Cana Beach Resort & Spa
Description
All-inclusive, high-end resort wit 5 dining options & a kids' club, plus water sports & mini golf.
Nearby attractions
Playa Bavaro Punta Cana
C. Pedro Mir, Punta Cana 23000, Dominican Republic
Iglesia católica Jesus Maestro
MHQG+P5R, Av. España, Punta Cana 23000, Dominican Republic
Playa Del Corralito
Punta Cana 23000, Dominican Republic
Palmarosa Spa Bavaro Punta Cana
Av. Alemania, Punta Cana 23000, Dominican Republic
Palladium Convention Center
MHRC+QFR, Unnamed Road, Punta Cana 23000, Dominican Republic
Bavaro Beach
MHVF+9PF, C. Pedro Mir local #3, Punta Cana 23000, Dominican Republic
Nearby restaurants
Pastrata Mexican Restaurant
Hotel Green Coast RD68, Av. Alemania, Punta Cana 23000, Dominican Republic
Restaurante capitán Cook
C. Pedro Mir, Punta Cana 23000, Dominican Republic
Comadrita's Restaurant
Plaza Nautica, Av. Alemania, Punta Cana 23000, Dominican Republic
Onno's Punta Cana / Bavaro
C. Pedro Mir, Punta Cana 23000, Dominican Republic
Mezcalito Bar and Grill
C. Pedro Mir, Punta Cana 23000, Dominican Republic
Rinconcito Dominicano de senis
al lado de presidencial suite, Plaza Nautica, Av. Alemania, Punta Cana 23000, Dominican Republic
Cortecito bar restaurante
casa Beach club, C. Pedro Mir 8, Punta Cana 23000, Dominican Republic
Chic Cabaret & Restaurant Punta Cana
Avenida Francia, Punta Cana 23000, Dominican Republic
Ambar Celina Restaurante
MHRG+WPP, C. Pedro Mir, Punta Cana 23000, Dominican Republic
Helios Beach Club
Avenida Francia, Punta Cana 23000, Dominican Republic
Nearby hotels
Presidential Suites Punta Cana
Punta Cana, 23000, Dominican Republic
TRS Turquesa Hotel
Avenida Francia, Punta Cana 23000, Dominican Republic
365 Hotel Club Punta Cana
Av. Alemania, Punta Cana 23000, Dominican Republic
Hotel Checkin El Cortecito Beach
C. Pedro Mir, Punta Cana 23100, Dominican Republic
The Greek Resorts | Punta Cana
C. Pedro Mir, Punta Cana 23000, Dominican Republic
Impressive Punta Cana
Avenida Alemania A-B 108 El Cortecito, Punta Cana 23000, Dominican Republic
Cortecito Inn
Playa Bavaro, Av España, Punta Cana 23000, Dominican Republic
EcoHostal
PLAZA ARTISTICA, Cortecito Beach, Punta Cana 23000, Dominican Republic
Beach Los Cocos
MHQH+7C5, C. Serbia, Punta Cana 23000, Dominican Republic
Maple Beach Punta Cana
Al fente de, Plaza Nautica, Av. Alemania, Punta Cana 23000, Dominican Republic
Related posts
Keywords
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Vista Sol Punta Cana Beach Resort & Spa things to do, attractions, restaurants, events info and trip planning
Vista Sol Punta Cana Beach Resort & Spa
Dominican RepublicLa AltagraciaHigüeyVista Sol Punta Cana Beach Resort & Spa

Basic Info

Vista Sol Punta Cana Beach Resort & Spa

Ave. Alemania, Punta Cana 23301, Dominican Republic
4.0(3K)
hotel-provider
hotel-provider
hotel-provider
See all
prices

Ratings & Description

Info

All-inclusive, high-end resort wit 5 dining options & a kids' club, plus water sports & mini golf.

attractions: Playa Bavaro Punta Cana, Iglesia católica Jesus Maestro, Playa Del Corralito, Palmarosa Spa Bavaro Punta Cana, Palladium Convention Center, Bavaro Beach, restaurants: Pastrata Mexican Restaurant, Restaurante capitán Cook, Comadrita's Restaurant, Onno's Punta Cana / Bavaro, Mezcalito Bar and Grill, Rinconcito Dominicano de senis, Cortecito bar restaurante, Chic Cabaret & Restaurant Punta Cana, Ambar Celina Restaurante, Helios Beach Club
logoLearn more insights from Wanderboat AI.
Phone
+1 809-221-2728
Website
vistasolpuntacana.com

Plan your stay

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Reviews

Nearby attractions of Vista Sol Punta Cana Beach Resort & Spa

Playa Bavaro Punta Cana

Iglesia católica Jesus Maestro

Playa Del Corralito

Palmarosa Spa Bavaro Punta Cana

Palladium Convention Center

Bavaro Beach

Playa Bavaro Punta Cana

Playa Bavaro Punta Cana

4.6

(436)

Open 24 hours
Click for details
Iglesia católica Jesus Maestro

Iglesia católica Jesus Maestro

4.8

(233)

Open 24 hours
Click for details
Playa Del Corralito

Playa Del Corralito

4.6

(79)

Open 24 hours
Click for details
Palmarosa Spa Bavaro Punta Cana

Palmarosa Spa Bavaro Punta Cana

4.5

(55)

Closed
Click for details

Things to do nearby

Learn to dance Bachata in one hour
Learn to dance Bachata in one hour
Sat, Dec 6 • 6:30 PM
Punta Cana, 23000, Dominican Republic
View details

Nearby restaurants of Vista Sol Punta Cana Beach Resort & Spa

Pastrata Mexican Restaurant

Restaurante capitán Cook

Comadrita's Restaurant

Onno's Punta Cana / Bavaro

Mezcalito Bar and Grill

Rinconcito Dominicano de senis

Cortecito bar restaurante

Chic Cabaret & Restaurant Punta Cana

Ambar Celina Restaurante

Helios Beach Club

Pastrata Mexican Restaurant

Pastrata Mexican Restaurant

4.5

(567)

$$

Click for details
Restaurante capitán Cook

Restaurante capitán Cook

4.2

(1.2K)

$$

Click for details
Comadrita's Restaurant

Comadrita's Restaurant

4.8

(141)

Click for details
Onno's Punta Cana / Bavaro

Onno's Punta Cana / Bavaro

4.5

(822)

$$

Click for details
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Posts

Vera ZVera Z
First of all, I don't like that all inclusive thing by itself everywhere. I hate their entertainment and so. But as I discovered later, Punta Cana is not suitable for other types of stay with kids for safety reason. At least, from my point of view. I like the resort location since they have their own private beach and is not surrounded by stores and local businesses. Which was good and bad at the same time. Good because of pretty quiet and not so touristy around but bad if you want some souvenirs or other things to buy. Also consider that all out of the hotel tours routes go through Punta Cana downtown which has very narrow streets and pretty intense traffic. Gathering tourist for the tour from different hotels and dropping them off may take additional 1-2 hrs to the tour length. The resort itself is a little bit outdated. Even newer buildings had yellowish toilet seat, rust stains on plumbing, etc. But overall clean. For some reason, room did not have that "do not disturb" placard and the next day we were woken up by room service at 9pm after sleepless flight night. There was no wifi in the room but on the balcony I could catch the one from lobby. But we lived pretty close. The buffet is open for breakfast between 7 and 10am. And variety is impressive with mostly average european kitchen. But you can find there everything: all types of meat, vegeterian options, snacks, cereals, etc. We were very surprised by not having seafood options. It seems like Dominican Republic does not fish at all. No shrimps, squids, or others. For all 8 days I saw only 2 or 3 types of fish, and 1 mixed seafood with hardy identifying ingredients except crab imitation sticks. Lol. Staying on the beach, we expected much more seafood options. The buffet available 3 times a day. And you don't have much options for breakfast and lunch. But they have food truck with pizza and hamburgers and bar on the beach. For dinner you may choose buffet or reserve 1 of the 5 restaraunts: gourmet, italian, mexican, american, and japanese. Those restaraunts are free as well and available only by reservation. The reservation screen is located in the lobby next to buffet. And usually they are booked for nearest 1-2 days. So think ahead. We did not try Mexican and American since nothing new for us. But we did book 3 others for different days, each 3 days before. It creates artificial demand. And seems like nobody comes 2nd time. Despite lack of reservation, half of the tables were not occupied. Or they limit number of guests for some reason. Gourmet was the 1st and really pretended to be luxury. Candles on the table, serving of the dishes, and very attentive staff. Food differed from buffet assortment but just small pieces on the plate. As many high level restaraunt do. Haha. I liked it but we still go to the buffet after to find something for my 4yo who was not impressed by luxury style. Italian restaraunt next day did not impress even me. 50% or more from buffet. I was shocked to see a plate with a tuna from can there. And we again ended up in the buffet. I joked that no way they would use canned tuna in sushi next day. And you know?! They did. The Japanese restaraunt has sushi bar and bowl restaraunt under the same roof (with separate reservation). There were 5 types of sushi: pretty traditional Philadelphia, California with carrot, one with chicken, one with canned tuna, and one with banana. It was so long awaited dinner and my 4yo was excited too, but tried one and rejected to continue. So.... i fed her later in the buffet. Haha. Also the restaraunt's part was extremely loud in couple feet from us. It was a cook's show with throwing food and all this stuff. Never understood it but guys had fun. We had another reservation for sushi bar next day and did not go. The only thing we participated in the hotel was kids mini-disco at 8:30 each evening. But it was about 15min and definitely not enough for them to dance. Our goal was to swim all day in the emerald sea and sleep enough and we got it. Punta Cana is not a place where I'd travel twice.
Jillian MeadJillian Mead
My partner and I took a last minute trip and stayed at Vista Sol recently. Here are the pros and cons. Pros: - The beach was lovely and the water was warm. There weren't many people swimming so we were able to swim for long periods. - Our room led out to one of the pools and had chairs for us to sit on. - The massages were nice, and the purchase of a massage gives you access to the thermal pools. - The buffet had a range of options, the vegetables and beans were probably the best parts. Salt and pepper packets are around for dishes that need them. There was also plenty of fruit which was very good (papaya, passionfruit, mango, watermelon, and pineapple). - The mixed drinks were fairly good, especially the Coco Loco and mojito. - Peacocks and ducks wander the area, and there were cute ducklings. Cons: - No fault of the resort, but sick kids are everywhere got my partner and I sick. - My partner does not drink at all and I was sick, so we often asked for drinks with no alcohol only to receive drinks with alcohol (I tested them since my partner drinks absolutely no alcohol). Sometimes this was after we ordered one drink and said "no alcohol. No alcohol at all." Once this was after I said "one mojito, and one coco loco with no alcohol in either." - None of the food has ingredients labeled in the buffet and the restaurant menus are often mislabeled. I am a vegetarian, which I realize may not be common in the Dominican Republic but at the Asian restaurant the cook immediately started adding chicken, pork, and shrimp to the main dish (fried rice) and it felt like I had deeply offended him when I asked our server if I could have mine without. I also ordered a salad from the menu that had tofu in the name, which ended up just being cabbage and a few slices of almonds, no tofu. At the gourmet restaurant I ordered what was labelled "Cream of Asparagus Soup" (I asked whether it had any kind of chicken, including chicken broth/caldo de pollo and was told no), and when it came it wasn't remotely green and smelled like chicken. Finally we got a server to come over and she told us the soup had chicken in it, and apparently it was written on the menu in other languages but not in English. They did give me a bunch of sides after that which was thoughtful. I was done with the restaurants at this point but we went to the Mexican one anyway. There I just ordered a main because that was all I could eat. On the menu what I ordered said "Quesadillas" and underneath "Omelette filled with cheese." When it arrived it had chicken. I asked the server and she pointed to the menu and said "Cheese... and chicken" where it wasn't written. They were apologetic and we went to the buffet after. - My partner said much of the meat at the buffet had lots of bones or was chewy. At the Asian restaurant, the rice in the fried rice (the main dish) was not fully cooked. The desserts in general just weren't good (my partner kept going back to try to find a good one. Cookies and fruit were the best ones by far.). For example, at lunch and dinner there was usually a tart in an extremely hard shell. One tart was just raisins and a sugar syrup, it looked like blueberry which is why we picked it up. Many desserts had a fake whipped topping on them. There was some panna cotta looking dessert which apparently was flavorless (it had gelatin so I did not try it). The ice cream was very artificial tasting, the strawberry flavor tasted very medicinal. - The white wine was terrible, it was served warm to me once and it smelled like a wet dog. The red was tolerable. The margarita I tried at the Mexican restaurant tasted medicinal. - I called the front desk to see if they had Tylenol one night when I had a fever, they said the 24 hour health clinic would have it. I went to the clinic and had to knock and ring the doorbell repeatedly over minutes before someone came out to tell me they help in emergencies and that I should go to the pharmacy 10 minutes away. - Despite the "No reserving chairs" signs all around, everyone reserved chairs very obviously.
SabrinaSabrina
Would I stay here again - no - PLEASE PLEASE PLEASE book else where! If you want to relax, these little annoying moments you will experience at Vista Sol turn a trip that was suppose to be relaxing into a complete headache & I couldn’t wait to be home. This place would have been great if staff didn’t pick & choose what rules they wanted to implement, if they didn’t discriminate, if they spoke enough English to be able to communicate effectively w/ the guest and help and understand accordingly. I’ve read through all the negative 2/3 star reviews & they an are ALL true! But let’s start.. family vacation of over 20 people. Room: Our room was outdated & our a/c didn’t work. We were in building 4 - that building seemed older. Asked for a crib & didn’t get one even after requesting so my husband & I had to get creative with our room set up for our baby Food: Mid, hit or miss, no fine dining They make up their own rules: I have a 15 month old who is over stimulated by eating around others, she throws tantrums and can cause a real disturbance, not to mention at times she’s a picky eater so I try to bring food to her. While on the sign it says thanks for not taking food out the cafeteria - it’s doesn’t state food in not allowed to come out of the buffet area. I made my daughter a plate, and proceeded to walk out, and the hostess CAROLINA HERNADEZ said to me in broken English no food take out… I tried explaining my situation and due to her not knowing English we couldn’t truly get anywhere - when she noticed that I wasn’t going to budge because my child needed to eat she said this one time only today.. Next day, I don’t plan on getting in the pool, I had on a bra crop top and midi skirt, & shoes when I walked in - same hostess CAROLINA HERNANDEZ said no bikini allowed & that I had to leave- at this point I 100% feel targeted because I was not wearing a bikini top - I had on a full outfit… she threatened to call security in which I yelled please call security! She eventually walked away, I got my daughter food, & I proceed to go to guest services to complain - and that lady doesn’t speak English either. Again - can’t understand my grievance & said the other lady was in the right although they couldn’t show me any rules that explicitly say you cant come in dining with a crop top & midi skirt OR you can’t take food out. Mind you the whole week I’ve seen people with swim suits in the buffet area… it was not ok. The pool area bar closes at 6pm no mention to when cut off is. It’s 5:50, we ask for a drink, “oh bar is closed” I ask well when is cut off, no response but “bar is closed” because they don’t speak English. Another situation - I get in the pool with my daughter - life guard says oh children need a life jacket.. mind you same life guard didn’t mention that the day before when we were in the pool. It says in the rules “should” not need or must. & there were other kids in the pool with no floaters. Next issue Staff are rude & don’t care about what’s going on with you. 97% of all workers do not speak enough English to perform their job duties. And it wasn’t ok, every guest I was crossing although they were from across the world they all spoke English. I thought I was the only one frustrated by this until I crossed a French couple in speaking in English to staff saying it was 10pm, and their room is still not cleaning and ready. Another guest had to stop and translate for the couple. It’s a huge problem here when you need help, and consideration. Spanish and English is a must. Last scenario didn’t happen to me personally - but happened to a family member. While they were checking out they were told by guest services they couldn’t leave because they broke a mirror in their room. My family stated they had already notified them of everything that was broken in the room including the mirror and when it was time to leave tried to pin it on them - wouldn’t let them leave & was about to make them miss the shuttle to the airport to catch their flight.
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First of all, I don't like that all inclusive thing by itself everywhere. I hate their entertainment and so. But as I discovered later, Punta Cana is not suitable for other types of stay with kids for safety reason. At least, from my point of view. I like the resort location since they have their own private beach and is not surrounded by stores and local businesses. Which was good and bad at the same time. Good because of pretty quiet and not so touristy around but bad if you want some souvenirs or other things to buy. Also consider that all out of the hotel tours routes go through Punta Cana downtown which has very narrow streets and pretty intense traffic. Gathering tourist for the tour from different hotels and dropping them off may take additional 1-2 hrs to the tour length. The resort itself is a little bit outdated. Even newer buildings had yellowish toilet seat, rust stains on plumbing, etc. But overall clean. For some reason, room did not have that "do not disturb" placard and the next day we were woken up by room service at 9pm after sleepless flight night. There was no wifi in the room but on the balcony I could catch the one from lobby. But we lived pretty close. The buffet is open for breakfast between 7 and 10am. And variety is impressive with mostly average european kitchen. But you can find there everything: all types of meat, vegeterian options, snacks, cereals, etc. We were very surprised by not having seafood options. It seems like Dominican Republic does not fish at all. No shrimps, squids, or others. For all 8 days I saw only 2 or 3 types of fish, and 1 mixed seafood with hardy identifying ingredients except crab imitation sticks. Lol. Staying on the beach, we expected much more seafood options. The buffet available 3 times a day. And you don't have much options for breakfast and lunch. But they have food truck with pizza and hamburgers and bar on the beach. For dinner you may choose buffet or reserve 1 of the 5 restaraunts: gourmet, italian, mexican, american, and japanese. Those restaraunts are free as well and available only by reservation. The reservation screen is located in the lobby next to buffet. And usually they are booked for nearest 1-2 days. So think ahead. We did not try Mexican and American since nothing new for us. But we did book 3 others for different days, each 3 days before. It creates artificial demand. And seems like nobody comes 2nd time. Despite lack of reservation, half of the tables were not occupied. Or they limit number of guests for some reason. Gourmet was the 1st and really pretended to be luxury. Candles on the table, serving of the dishes, and very attentive staff. Food differed from buffet assortment but just small pieces on the plate. As many high level restaraunt do. Haha. I liked it but we still go to the buffet after to find something for my 4yo who was not impressed by luxury style. Italian restaraunt next day did not impress even me. 50% or more from buffet. I was shocked to see a plate with a tuna from can there. And we again ended up in the buffet. I joked that no way they would use canned tuna in sushi next day. And you know?! They did. The Japanese restaraunt has sushi bar and bowl restaraunt under the same roof (with separate reservation). There were 5 types of sushi: pretty traditional Philadelphia, California with carrot, one with chicken, one with canned tuna, and one with banana. It was so long awaited dinner and my 4yo was excited too, but tried one and rejected to continue. So.... i fed her later in the buffet. Haha. Also the restaraunt's part was extremely loud in couple feet from us. It was a cook's show with throwing food and all this stuff. Never understood it but guys had fun. We had another reservation for sushi bar next day and did not go. The only thing we participated in the hotel was kids mini-disco at 8:30 each evening. But it was about 15min and definitely not enough for them to dance. Our goal was to swim all day in the emerald sea and sleep enough and we got it. Punta Cana is not a place where I'd travel twice.
Vera Z

Vera Z

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My partner and I took a last minute trip and stayed at Vista Sol recently. Here are the pros and cons. Pros: - The beach was lovely and the water was warm. There weren't many people swimming so we were able to swim for long periods. - Our room led out to one of the pools and had chairs for us to sit on. - The massages were nice, and the purchase of a massage gives you access to the thermal pools. - The buffet had a range of options, the vegetables and beans were probably the best parts. Salt and pepper packets are around for dishes that need them. There was also plenty of fruit which was very good (papaya, passionfruit, mango, watermelon, and pineapple). - The mixed drinks were fairly good, especially the Coco Loco and mojito. - Peacocks and ducks wander the area, and there were cute ducklings. Cons: - No fault of the resort, but sick kids are everywhere got my partner and I sick. - My partner does not drink at all and I was sick, so we often asked for drinks with no alcohol only to receive drinks with alcohol (I tested them since my partner drinks absolutely no alcohol). Sometimes this was after we ordered one drink and said "no alcohol. No alcohol at all." Once this was after I said "one mojito, and one coco loco with no alcohol in either." - None of the food has ingredients labeled in the buffet and the restaurant menus are often mislabeled. I am a vegetarian, which I realize may not be common in the Dominican Republic but at the Asian restaurant the cook immediately started adding chicken, pork, and shrimp to the main dish (fried rice) and it felt like I had deeply offended him when I asked our server if I could have mine without. I also ordered a salad from the menu that had tofu in the name, which ended up just being cabbage and a few slices of almonds, no tofu. At the gourmet restaurant I ordered what was labelled "Cream of Asparagus Soup" (I asked whether it had any kind of chicken, including chicken broth/caldo de pollo and was told no), and when it came it wasn't remotely green and smelled like chicken. Finally we got a server to come over and she told us the soup had chicken in it, and apparently it was written on the menu in other languages but not in English. They did give me a bunch of sides after that which was thoughtful. I was done with the restaurants at this point but we went to the Mexican one anyway. There I just ordered a main because that was all I could eat. On the menu what I ordered said "Quesadillas" and underneath "Omelette filled with cheese." When it arrived it had chicken. I asked the server and she pointed to the menu and said "Cheese... and chicken" where it wasn't written. They were apologetic and we went to the buffet after. - My partner said much of the meat at the buffet had lots of bones or was chewy. At the Asian restaurant, the rice in the fried rice (the main dish) was not fully cooked. The desserts in general just weren't good (my partner kept going back to try to find a good one. Cookies and fruit were the best ones by far.). For example, at lunch and dinner there was usually a tart in an extremely hard shell. One tart was just raisins and a sugar syrup, it looked like blueberry which is why we picked it up. Many desserts had a fake whipped topping on them. There was some panna cotta looking dessert which apparently was flavorless (it had gelatin so I did not try it). The ice cream was very artificial tasting, the strawberry flavor tasted very medicinal. - The white wine was terrible, it was served warm to me once and it smelled like a wet dog. The red was tolerable. The margarita I tried at the Mexican restaurant tasted medicinal. - I called the front desk to see if they had Tylenol one night when I had a fever, they said the 24 hour health clinic would have it. I went to the clinic and had to knock and ring the doorbell repeatedly over minutes before someone came out to tell me they help in emergencies and that I should go to the pharmacy 10 minutes away. - Despite the "No reserving chairs" signs all around, everyone reserved chairs very obviously.
Jillian Mead

Jillian Mead

hotel
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The Coolest Hotels You Haven't Heard Of (Yet)

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Would I stay here again - no - PLEASE PLEASE PLEASE book else where! If you want to relax, these little annoying moments you will experience at Vista Sol turn a trip that was suppose to be relaxing into a complete headache & I couldn’t wait to be home. This place would have been great if staff didn’t pick & choose what rules they wanted to implement, if they didn’t discriminate, if they spoke enough English to be able to communicate effectively w/ the guest and help and understand accordingly. I’ve read through all the negative 2/3 star reviews & they an are ALL true! But let’s start.. family vacation of over 20 people. Room: Our room was outdated & our a/c didn’t work. We were in building 4 - that building seemed older. Asked for a crib & didn’t get one even after requesting so my husband & I had to get creative with our room set up for our baby Food: Mid, hit or miss, no fine dining They make up their own rules: I have a 15 month old who is over stimulated by eating around others, she throws tantrums and can cause a real disturbance, not to mention at times she’s a picky eater so I try to bring food to her. While on the sign it says thanks for not taking food out the cafeteria - it’s doesn’t state food in not allowed to come out of the buffet area. I made my daughter a plate, and proceeded to walk out, and the hostess CAROLINA HERNADEZ said to me in broken English no food take out… I tried explaining my situation and due to her not knowing English we couldn’t truly get anywhere - when she noticed that I wasn’t going to budge because my child needed to eat she said this one time only today.. Next day, I don’t plan on getting in the pool, I had on a bra crop top and midi skirt, & shoes when I walked in - same hostess CAROLINA HERNANDEZ said no bikini allowed & that I had to leave- at this point I 100% feel targeted because I was not wearing a bikini top - I had on a full outfit… she threatened to call security in which I yelled please call security! She eventually walked away, I got my daughter food, & I proceed to go to guest services to complain - and that lady doesn’t speak English either. Again - can’t understand my grievance & said the other lady was in the right although they couldn’t show me any rules that explicitly say you cant come in dining with a crop top & midi skirt OR you can’t take food out. Mind you the whole week I’ve seen people with swim suits in the buffet area… it was not ok. The pool area bar closes at 6pm no mention to when cut off is. It’s 5:50, we ask for a drink, “oh bar is closed” I ask well when is cut off, no response but “bar is closed” because they don’t speak English. Another situation - I get in the pool with my daughter - life guard says oh children need a life jacket.. mind you same life guard didn’t mention that the day before when we were in the pool. It says in the rules “should” not need or must. & there were other kids in the pool with no floaters. Next issue Staff are rude & don’t care about what’s going on with you. 97% of all workers do not speak enough English to perform their job duties. And it wasn’t ok, every guest I was crossing although they were from across the world they all spoke English. I thought I was the only one frustrated by this until I crossed a French couple in speaking in English to staff saying it was 10pm, and their room is still not cleaning and ready. Another guest had to stop and translate for the couple. It’s a huge problem here when you need help, and consideration. Spanish and English is a must. Last scenario didn’t happen to me personally - but happened to a family member. While they were checking out they were told by guest services they couldn’t leave because they broke a mirror in their room. My family stated they had already notified them of everything that was broken in the room including the mirror and when it was time to leave tried to pin it on them - wouldn’t let them leave & was about to make them miss the shuttle to the airport to catch their flight.
Sabrina

Sabrina

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Reviews of Vista Sol Punta Cana Beach Resort & Spa

4.0
(3,007)
avatar
3.0
1y

Beach: 4 out of 5 Sizeable, no shortage of towels, a guard on duty, turquoise water, tall palm trees, fine white sand, almost no sea weeds. There is significant beach erosion with quite a few uprooted unsightly tree stumps, but a lot of sand still remains. Beach chairs are at times in short supply; there was one case of zero beach chairs. The Internet is available in the proximity of the beach restaurant. To the south of the hotel the beach is full of anchored and marooned boats, piles of decomposing seaweed, abandoned construction and other eyesores, so don't count on paradisiac walks in that direction. The beach to the left (north), although starts with the mess of local businesses, quickly widens and turns very nice, well cared for, stretching for several kilometers along big chain hotels.

Buffet: 3 out of 5 Good food quality, adequate variety and presentation. The food, however, is not hot. The team of waiters can hardly cope during peak demand, resulting in shortage of ready tables, absence of coffee cups and lack of attention overall. Outside of peak hours the service is better. There are a few other other nuisances such as uneven floors, noise, and poor internet. Low-quality cappuccino is self-served from coffee machines, some of which often don't function or don't do as expected.

Room: 2 out of 5 Standard size, nice balcony, bottled water in the fridge, drip coffee machine. Room cleaning is impeccable. Bathroom is sparkling clean. "Bath gel" and conditioner in small bottles; but no shampoo. Our toilet was making periodic "auto-flushing", sink plug required extraction with scissors. 3 nights out of 7 there was no hot water (!!!). Luckily, cold water was tepid. TV was not working and three appeals resulted in smiles and kindest assurances to fix it, but not in working TV. Zero internet in the room. Mosquitos in corridors, in the rooms and washrooms. (Take care of them if you are not looking for dengue, chikungunya or malaria)

Activities: 5 out of 5 Various fun and physical activities in the main pool area and at the beach. Volleyball several hours every day, dance classes, stretching and aerobics exercises, even painting on canvas. A couple of crude ping pong tables sunk in the sand are not great, but playable. A single catamaran and several kayaks are available weather permitting. The team of animators is doing a great job, organizing and motivating people. My hat is off for them.

Grounds: 5 out of 5 Quite spacious, very green, in a grove of mature, tall palm trees, with clean pathways, many peacocks and ducks walking around the grounds. A trained eye will notice small colibris here and there. There are several pools: a lively one and a few quiet ones. A few small shops, and a couple of hammocks in a quiet corner. All looks very green and taken excellent care of. Everything is wheel-chair accessible.

Reception area: 3 out of 5 Lots of sitting places, but still not sufficient for the population - sometimes there are no chairs/sofas available. There is a basic bar and some rudimentary table service. Every day a small, but lively outdoor disco plays popular music, often live, and many people dance. Internet quality seems to depend on the load. During peak hours almost not functioning, later at night - quite good. Very noisy. Hungry mosquitos.

Night entertainment: 4 of 5 There is something every night: twice a week there is "beach party" - a well animated disco at the beach under flying jellyfish lanterns, other times are karaoke or various shows in the theater, which look good and end with dances. Nothing extraordinary, but a good way to spend an evening. Nothing non-traditional or otherwise tasteless is demonstrated.

Surrounding area: 1 of 5 There is nothing of interest nearby. The area is not pretty.

Restaurants: Self-reservation using touch screens. Usually available for the next day. Not visited any, no opinion.

Other: Many families with babies and small kids, but there are also many seniors. No late night food. The only ATM does not accept...

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4.0
32w

First of all, I don't like that all inclusive thing by itself everywhere. I hate their entertainment and so. But as I discovered later, Punta Cana is not suitable for other types of stay with kids for safety reason. At least, from my point of view. I like the resort location since they have their own private beach and is not surrounded by stores and local businesses. Which was good and bad at the same time. Good because of pretty quiet and not so touristy around but bad if you want some souvenirs or other things to buy. Also consider that all out of the hotel tours routes go through Punta Cana downtown which has very narrow streets and pretty intense traffic. Gathering tourist for the tour from different hotels and dropping them off may take additional 1-2 hrs to the tour length. The resort itself is a little bit outdated. Even newer buildings had yellowish toilet seat, rust stains on plumbing, etc. But overall clean. For some reason, room did not have that "do not disturb" placard and the next day we were woken up by room service at 9pm after sleepless flight night. There was no wifi in the room but on the balcony I could catch the one from lobby. But we lived pretty close. The buffet is open for breakfast between 7 and 10am. And variety is impressive with mostly average european kitchen. But you can find there everything: all types of meat, vegeterian options, snacks, cereals, etc. We were very surprised by not having seafood options. It seems like Dominican Republic does not fish at all. No shrimps, squids, or others. For all 8 days I saw only 2 or 3 types of fish, and 1 mixed seafood with hardy identifying ingredients except crab imitation sticks. Lol. Staying on the beach, we expected much more seafood options. The buffet available 3 times a day. And you don't have much options for breakfast and lunch. But they have food truck with pizza and hamburgers and bar on the beach. For dinner you may choose buffet or reserve 1 of the 5 restaraunts: gourmet, italian, mexican, american, and japanese. Those restaraunts are free as well and available only by reservation. The reservation screen is located in the lobby next to buffet. And usually they are booked for nearest 1-2 days. So think ahead. We did not try Mexican and American since nothing new for us. But we did book 3 others for different days, each 3 days before. It creates artificial demand. And seems like nobody comes 2nd time. Despite lack of reservation, half of the tables were not occupied. Or they limit number of guests for some reason. Gourmet was the 1st and really pretended to be luxury. Candles on the table, serving of the dishes, and very attentive staff. Food differed from buffet assortment but just small pieces on the plate. As many high level restaraunt do. Haha. I liked it but we still go to the buffet after to find something for my 4yo who was not impressed by luxury style. Italian restaraunt next day did not impress even me. 50% or more from buffet. I was shocked to see a plate with a tuna from can there. And we again ended up in the buffet. I joked that no way they would use canned tuna in sushi next day. And you know?! They did. The Japanese restaraunt has sushi bar and bowl restaraunt under the same roof (with separate reservation). There were 5 types of sushi: pretty traditional Philadelphia, California with carrot, one with chicken, one with canned tuna, and one with banana. It was so long awaited dinner and my 4yo was excited too, but tried one and rejected to continue. So.... i fed her later in the buffet. Haha. Also the restaraunt's part was extremely loud in couple feet from us. It was a cook's show with throwing food and all this stuff. Never understood it but guys had fun. We had another reservation for sushi bar next day and did not go. The only thing we participated in the hotel was kids mini-disco at 8:30 each evening. But it was about 15min and definitely not enough for them to dance. Our goal was to swim all day in the emerald sea and sleep enough and we got it. Punta Cana is not a place where I'd...

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4.0
10w

Hi I am a 40 year old woman who went to Vista Sol from Sept 18th to Sept 25th with my sister 46 and my 2 children aged 16 and 7. If you are a fancy pants nose to the air type this resort is NOT for you. ||Grounds - beautiful and maintained||Pool view room - small - double beds. Tv was mainly Spanish and most of the time wouldn't turn on. Remote batteries didn't work needed to ask for new ones . Bathroom smelled like mold. Fridge was only stocked with water no booze no pop. ||Ala carts - Very good. Especially the Italian. ||Pizza truck on beach - Nothing special, pizza was gross, hamburgers were edible I suppose, the hotdogs were meh, ok, and the fries were very dry - but again if you need to eat it is available and edible if you are not picky like me. ||Beach - The beach itself was not what I would consider a nice beach. The water was not as blue as I would like - more dirty like and grey. The border of the resort is next to a local area with restaurants and locals and they come on the beach on our side DAILY and ALL day and harass you. NOT COOL - I have a 16 year old daughter and she was NEVER left alone. The water was warm but again not my kid of swimming when the water is murky. ||Snack Bar - on the beach - they have the same thing most days fruit, nachos and cheese, salad bar sometimes they had gyros. ||Beach Bar - convenient||Pools - beautiful - main pool has daily activities like Coconut party and Foam Party. Other days are dance classes or beer chug challenge or booze bottle ring toss. ||Theater - same ol, as all resorts - Karaoke - Michael Jackson show was good. Beach party was cool - wear white. they have conga lines and a booze table and limbo etc.||Lobby bar closes at 12 midnight and the theater bar closes at 1130 so lines are long. There is NOTHING food wise open from 10pm to 7am again not cool for those who are night owls.||Excursions: Horse back riding was nice - it was on the beach, no more than the one hr tour is LONG ENOUGH especially if you are an old bird like me. IT HURTS more than you think on the ass and legs. Remember your age and weight before considering. Cheap though, like 45 bucks but its like a 45 min drive away so you are away from the hotel for 4 hrs which I didn't like. ||Dune Buggies - DO NOT RECOMMEND unless you are doing a different one that I did. The one I did took us to a cave - felt rushed - could barely enjoy the swim in the cave. There was almost 200 buggies at the same time so we were only able to go like 10 km an hr and it was a waste if time. They took us to a beach where we were IMMEDIATIELY harassed and it SMELT LIKE FISH so bad I just wanted to get out of there. ||WESTJET/SUNWING REP - He will tell you that there is a shuttle to the shops for free but when you get there it is in the middle of the city and ONLY 2 stores and a waste of time and OVERPRICED . If you want to take the shuttle to BLUE MALL you can for free as well from the LOBBY. ||Non motorized sports - CATAMARAN is supposed to be free and the guy takes you out like I have done on all my other trips and you give him a tip to say thanks BUT NO they want $45 USD for the guy to take you out and I said NO that's not happening and eventually got him to take us out and I gave him a $15 USD tip. They have kayaks but I didn't check if they were free or not. ||Alcohol - to me it is what it is GROSS if you want top shelf you have to pay for it.||Banana Mamas were good. White rum and 7up and grenadine was good. ||Staff - all super nice - no issues. ||Buffet - pretty much the same thing every day with some small changes here and there. ||If you have kids I would reconsider looking for something that has a splash pad area or a kids club . ||EVERYONE there who were vacationing were from Europe or South America for some reason. Only a few from Canada. Not a bad thing but definitely noticeable. ||All in all it was a good vacation but I wouldn't go back to this resort since I prefer to have more bars that are open later and a 24 hr snack bar and a better beach with less locals. ||Hope...

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