Le Bastid — Restaurant in Carcassonne

I went here to get food for my hungry toddlers. We were having car problems as I explained to the server, so we could not dine in. All the other stores including grocery stores were closed due to the siesta.

The server asked the lady in the photo (head server) if we could have fries and 2 burgers for takeout and she flat out refused and gave us a dirty look. I tried to speak to her and she ignored me. She was quite rude and had poor customer service skills. Perhaps it was because I was not French, or white. However, I did speak to her in French.

She only allowed us to get 1 pizza, despite my pleas. I had to wait for half an hour to get the pizza and kept on asking her for updates while she ignored me and gave me attitude. Meanwhile, my youngest baby was crying from hunger.

I do not recommend this place at all. Typical stereotypical...

My experience at the Le Bastid restaurant was beyond disappointing. I walked in with the intention of placing a to-go order, only to be told I had to be seated. I complied and took a seat. However, after waiting for a mere 10 minutes, an employee – a woman wearing a black top and red pants – informed me that the kitchen was already closed. What's baffling is that I was seated right next to two gentlemen who managed to place their orders just ten minutes after she told me.

This restaurant not only offers the poorest quality of customer service but also reflects badly on the reputation of the French people. I strongly advise against visiting this place. Instead, head next door to L'ENDROIT for exceptional food and outstanding...

Very rude waiter, asked one member of staff if we could just have drinks and she was very polite and told us to take a seat (there was two of us). After taking a seat and looking at the menu, another waiter came over to take our order off a mojito and a Rosé. After asking for our food order, I asked for a crepe however he informed me they had ran out, so I said that we would be okay for food.

He was then very rude and told us that next time we needed to inform him if we were just having drinks as we were in a restaurant seat, before snatching the cutlery off of the table.

Two stars as the mojito was passable and the waitress was very...