A BOIRE A MANGER (ABAM) — Restaurant in Nice

We went to this restaurant without a reservation and were told to wait 30 minutes, which we were fine with. But after waiting that long, we noticed that a couple who arrived after us were given a table before us. When we asked, we were told to wait another 30 minutes!

Eventually, I ordered the “planche carnivore,” expecting mostly beef, but it turned out to be mainly pork and duck . The menu didn’t list the ingredients, and no one explained what was included. For a dish that cost €40, I couldn’t even eat it — the meat had a strong smell (like cow), and it was extremely tough, not tender at all.

The table next to us had burgers and didn’t seem happy with the quality either.

Overall, don’t be misled by the good reviews. This place was a total disappointment and a waste of money for beef. with half of this money you can have much much better food with view of the sea in la cyrnos restaurant.

your response really made it crystal clear who you are . Now I fully understand what other people meant in the comments about your rude waiter — they were definitely right

Let’s clear something up: a waiter doesn’t get to decide who’s “accepted” at a restaurant. Maybe take a course or two in basic customer service — just a suggestion!

As I already mentioned, the beef was tough, smelled bad, and was impossible to eat. But sure, go ahead and deny that too — luckily, other customers have eyes (and taste buds) and will figure it out for themselves.

And let’s talk about the food: it’s literally your job to explain what’s on the plate. If you can’t handle that one simple task, then honestly, what are you doing there?

Ohhh, so you cooked the meat — well that explains everything! I was honestly wondering how you managed to cook this disgusting food while doing laps around the restaurant, And let’s be real — if you really believed in the quality of your meat, you wouldn’t be so offended. You’d let people see for themselves what kind of trash you’re serving.

those 27 negative reviews?they’re all from local guides on Google. You know, real people who actually travel, eat in real restaurants, and know what food outside the village is supposed to taste like. Not invisible accounts or suspiciously glowing reviews that look more paid than earned.(500 comments not 1500!)

Congratulations! You’ve made a name for yourself… not for the food, not for the service, but for being the face of super rude...

I hardly ever write bad reviews, but my experience at this restaurant really left a bad taste in my mouth.

Came across this restaurant on a hot day, we had just come from the train station and had a bottle of water we were walking around the city with. Sat down at this restaurant, and we each ordered a burger and a pitcher of sangria to share (so it’s not like we cheaped out on drinks). I don’t think either of us even took a sip of the bottle we were carrying with us.

Restaurant was busy so we were patient, service was good, burgers were decent- I asked for the sauce on the side but still received it on there.. which was fine, no big deal, was going to leave a nice tip. However when it came time to pay the server had added on 6 euros for water. We explained we never received or ordered any water, after which the server became very hostile and aggressive and said that we had brought our own water (that was just simply sitting next to us and didn’t even touch) so there was an extra charge and we were “idiots” for not noticing this on the menu (based on the picture of the menu it is not stated anywhere). Apparently this is the “price of doing business”. No other restaurant in France in 2 weeks had done this and even spoke to several other French servers during our visit who laughed at the ridiculousness. If we had ordered tap water along with our sangria, which is required to be free by law, would we still have been charged the 6 euros? I work in the hospitality industry myself and couldn’t ever imagine pulling this stunt on paying customers. Would recommend avoiding this restaurant and its hostile staff...

traitement extrêmement choquant que nous avons subi lors de notre visite dans votre établissement.

Après avoir attendu un long moment sans qu’aucun membre de votre personnel ne vienne nous accueillir ou nous proposer une table, nous avons pris l’initiative de nous asseoir à une table libre. Dans des circonstances normales, nous demandons systématiquement l’autorisation avant de nous installer. Toutefois, face à l’absence totale de personnel et au fait que la table était manifestement inoccupée, nous avons pris cette initiative de bonne foi et en toute courtoisie.

Au lieu d’un accueil professionnel et respectueux, nous avons été confrontées à une attitude agressive, condescendante et moqueuse de la part du personnel. On s’est même permis de nous lancer cette remarque sarcastique : « Vous êtes qui ? La princesse de Monaco ? » Ce ton méprisant et ironique est totalement déplacé et inadmissible dans un cadre professionnel.

Mais l’incident ne s’est pas arrêté là. Vous vous êtes également permis de sous-entendre, sans aucun fondement, notre supposée nationalité en déclarant : « Je ne parle pas ukrainien. » Permettez-moi de préciser que ni moi, ni ma fille ne sommes ukrainiennes. Je suis née à Saint-Pétersbourg, nous sommes russes. Ma fille est née en France, de nationalité française, et parle le français parfaitement. Nous vivons en France depuis plus de 15 ans et maîtrisons parfaitement le français et l’anglais. Aucun problème linguistique n’aurait pu justifier une telle remarque.

Ce type de stigmatisation fondée sur des suppositions concernant notre origine relève d’un comportement discriminatoire, qui est formellement interdit et puni par la loi française. Le nationalisme déplacé, les amalgames d’origine, ainsi que les propos sarcastiques et humiliants à l’égard de la clientèle constituent des fautes professionnelles graves.

Plusieurs clients présents aux tables voisines ont été visiblement choqués par l’attitude de votre personnel et ont exprimé leur gêne de manière explicite. Leur réaction n’a fait que confirmer le caractère intolérable de cette situation.

Ce qui devait être une visite agréable dans votre établissement s’est transformé en une expérience particulièrement humiliante, qui a non seulement terni l’image de votre restaurant, mais aussi affecté l’impression globale de notre séjour dans la ville.

Face à la gravité de ces faits, je me réserve le droit de saisir les instances compétentes afin qu’une enquête soit ouverte sur vos pratiques et sur la gestion de votre relation clientèle.

Les organismes auprès desquels je vais signaler cet incident sont les suivants : • DGCCRF (Direction générale de la concurrence, de la consommation et de la répression des fraudes) • Défenseur des droits • Direction Départementale de la Protection des Populations (DDPP) • Mairie de la commune • Préfecture • Ministère de l’Économie (Service des litiges consommateurs) • Commission Européenne - Centre Européen des Consommateurs France (CEC France)

Je considère cet incident comme une atteinte grave aux droits du consommateur et aux principes fondamentaux de non-discrimination garantis par la législation française...