So.. let me tell you how a trip to Paris can be completely ruined..
You thought you would introduce your children to the wonderful world of Guide Michelin and start the trip with a restaurant that is at least recommended by them.
What a total and awful experience it turned out to be.
One of your daughters is gluten intolerant, which was emphasized on several occasions before ordering. Several times! Despite this, a main course was served where the gluten was not removed!
For those who don't know what gluten can do, it can be devastating for the person affected, and the daughter, who had just recovered from 2 years of problems after a gluten incident, feels it immediately. A restaurant-educated person should know what happens. It is part of the education, and if you work at a restaurant at this level, you should definitely remember this!
Your daughter panic leaves the restaurant and rushes back to the hotel where she knows what's waiting for her! A night of stomach pain, anxiety, and everything associated with gluten intolerance.
So, the result of this disastrous negligence is not just a completely ruined final evening in Paris for all of us, which we were really looking forward to, but for one of us, long-lasting toilet visits, stomach pain, depression and anxiety about what's to come in the form of a painful flight home, hospital visits, and years of recovery.
For all this, a subdued but possibly genuine apology was given by the waitress and a bill of 300 euros where the affected daughter's food was removed. - A commendable action would have been to strike most or all of the bill!
I am really angry and disappointed. Even sad! How can it be so hard to understand what gluten intolerance is? How can one be so nonchalant about it? How can one not understand the devastating consequences it brings?
Now, there is likely to be a legal process with a lawsuit and a demand for compensation against the restaurant @latrabouleparis. Something we have both the opportunity and capacity for. - The lawyer in the family will not let it go.
I sincerely hope that Guide Michelin reconsiders its judgment, as this should really never happen.
I expect @francescofezzachef to take action on this.
So, again! Thanks for a ruined evening and future time. Do not go there...
Read moreWe wanted a special dinner for our last night in Paris and asked our hotel for recos. La Traboule was in walking distance, they had great reviews and they had a steak, which my fiance was craving. To our surprise, when we arrived, there was a special menu in place, that did not include a steak. We decided to try it out and we are so happy that we did. The three course meal we enjoyed was delicious! My fiance ended up with fish instead of steak and he could not have been happier with his meal. Each dish was perfectly plated with ingredients that worked so well together. And the desert was yummy! Since it's a small space, with about 22 seats, it can get a bit chilly when the door opens in the winter. Regardless, I would go again when in Paris to try different dishes. It was a small team handling everything and the...
Read moreWe loved the restaurant. Three friends from San Francisco discovered you last spring, recommended we come, and we are glad we did. We both thought the turbot could use a bit of acid (lemon or something else) among all the ingredients of this plat, to provide a bit of sharpness. Our entrees (haricots verts and the tuna) were superb, and the turbot itself was very good. The sancerre we had by the glass was absolutely wonderful and I wrote one of our friends back in SF who promptly bought some of it in SF. The man who was front-of-house wins a gold prize for professionalism, graciousness, and multi-tasking. Bravi tutti at La Traboule. Janet Garvin and...
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