Pizzeria Guiseppino — Restaurant in Troyes

We first came on a quiet Wednesday evening. Our server took our drink order, and I let him know we’d be ready to order once the drinks arrived. He brought the drinks and left immediately—and then we waited. After 50 minutes with no follow-up, we decided to leave. They weren’t busy; he had simply forgotten about us. The host was extremely apologetic, but the server wasn’t.

We chalked it up to a bad server and gave the place another shot the next day for lunch. The service was better this time, and the food was outstanding—no complaints there.

I was especially excited for the Café Gourmand, which was supposed to include a salted caramel tiramisu. When it came, it wasn’t included. Likely a communication issue between the kitchen and front staff—something that could be improved. That said, the desserts were objectively very good, just like the pizzas.

I’d come back, but I’d definitely keep an eye on...

With reservations for three at 12noon on Wednesday, we were seated promptly upon arrival. Seating inside really didn't get full until around 12:45pm. Service was friendly and very good. Unfortunately, we were quite disappointed in the quality of the pizzas served. My pizza had a very good taste; however, the pizza crust was a bit under-cooked and was quite oily. The Marguerite pizza was very disappointing with an oily cheese on top that was over-cooked and not at all tasty. For the prices paid, these less than average pizzas do not deserve more than three stars. We''ll...

Quite possibly the 20th time I have returned. However the first time since the renovations. The quality of the food is excellent but the decoration of Pino's has become generic and I felt I was dinning in a 2 star hotel restaurant that could have been anywhere! The coziness and the warmth has sadly been lost which is a shame. Accoustics were terrible and impossible to hear our conversations. I guess that on one hand it is great for 'Pinos' that they have increased the size of their operations but at what cost? Thankfully their pizzas save the day and are...