Kamps Bäckerei — Restaurant in Aachen

So rude it was almost like being in a bad film... i have a lactose intolerance (and I'm about to get on a train... so you can only imagine how important it is not only to me but every fellow passenger in my vicinity that i not consume lactose right now😅🧻🚽) and i was happy to see allergy info listed. Well, not exactly listed, but with a represented on each tag with a number... however i didn't see the key as to what number was what, so i asked if the allergy list was posted somewhere. She just shook her head no... i said ok, do you know what number lactose is? ... she still continued to slowly shake her head... i said yeah, but there's allergy info listed on the signs, i just need to know which numbers are what. She rolled her eyes and shrugged her shoulders.

Like i said: bad film.

Go to Yormas, it's 7 steps away but a world of difference! They are friendly and although allergy info isn't listed, they will look it up for you if needed. It's less expensive and everything is fresh. Go to Yormas...

(And before you think I'm a bad American shouting English and demanding my way... I've lived here almost 7 years and was speaking German, and I'm a chill person. Which is also why i didn't freak out on her with her with her crazy bad attitude. Although that was more...

Date of visit: June 26, 2023 from 2:15 pm to 3:00 pm. Ordered: latte macchiato

Like every Kamps backerei, this came from the same machine, a good coffee machine, the taste was identical to the latte I'm used to in Essen. Staff is friendly and helped me with a smile, so certainly nothing to complain about.

Didn't order anything else in terms of food, because I had already eaten on the train to Aachen, so I don't feel like ordering anything myself, so I can't pass judgment on that, despite the criticism that is being expressed here, so this is something I can say If I ever order something to eat here in the future, I will also adjust the review with the necessary information as you are used to from me.

The seats are also nicely maintained. Maybe a tip: SPOON FOR THE COFFEE? Bit cozier.

Definitely 4...

Ich wollte bei ihnen in der Filiale pfandpflichtige Einweg- und/oder Mehrwegverpackungen zurückgeben. Leider wurde mir die Annahme verweigert, obwohl die Gebinde ordnungsgemäß gekennzeichnet, leer und unbeschädigt waren. Meines Wissens nach sind Verkaufsstellen, die pfandpflichtige Getränke verkaufen, laut Verpackungsgesetz (VerpackG) zur Rücknahme verpflichtet – zumindest im Rahmen der gesetzlich festgelegten Richtlinien. Eine generelle Verweigerung der Annahme ist daher nicht nachvollziehbar und entspricht nicht den gesetzlichen Vorgaben. Die zwei Jugendlichen Personen wobei eine eine Hijabi war haben mich in dieser Filiale gedemütigt und meinten ich solle mich nicht anstellen ich könne den Pfand beim Rossmann abgeben da sie den Pfand nicht annehmen dürfen dies ist scheinbar so mit dem Inhaber abgesprochen.

Ich bitte Sie, den Vorfall zu prüfen und mir eine Rückmeldung zu geben. Zudem wäre ich dankbar, wenn Sie Ihre Mitarbeiterinnen entsprechend schulen könnten, um solche Situationen künftig...