Domterrassen - Bamberg — Restaurant in Bamberg

So schade… Great food, with a fantastic view. However, the service is appalling, the staff run around aimlessly and have no real direction. We had booked ahead of time and arrived on time, the gentleman at the ‘front of house’ pointed us to our table, when we got there though the table was not even ready (dirty plates and glasses on it) presumably due to the fact that other people were at the table and asked to leave only once we had arrived. An extremely rude waitress told us to go sit somewhere else, we said we would wait while they cleaned the table - there was no real enthusiasm from your staff to clean the table. Eventually seated, we ordered some white wine and requested some ice cubes as it was 38degrees on the day we visited, the waiter told us (not the rude woman, a different waiter this time) that the ice machine was broken? Yes I understand these things happen but as an owner you find contingencies (i.e get in your car, go buy ice cubes and put it in your freezer) you are serving Aperol Spritz without ice?

Never less, we drank the warm wine and enjoyed the view. We ordered starters and told the waiter we will definitely order main meal as well, the starter arrived and I asked if we could also order the main meal - the waiter said he would call his colleague who was dealing with our table, then after 30 min, I again asked him if we could order? He then ran to his colleague who then instructed him to come collect our order. Extremely poor service with no motivation. You need a restaurant manager.

you cannot own a restaurant and expect it to function without a manager or owner present. Your staff are overwhelmed and directionless. There are plenty of other good restaurants in the area with great service, don’t let this be the determining factor why people do not visit your restaurant. PS here is a great photo of your view. Food was excellent, fix your...

An Unforgettable Dining Experience Overlooking Historic Bamberg If you’re visiting Bamberg and looking for a truly special dining experience, DomTerrassen is an absolute must. Nestled right by the majestic Bamberg Cathedral, this restaurant offers not only incredible views over the old town, but also a menu that masterfully blends regional flavors with refined modern touches. DomTerrassen strikes a rare balance: sophisticated yet approachable, elegant without being overly formal. Whether you’re here for a romantic evening, a special family meal, or just a memorable stop while exploring Bamberg, this place will not disappoint. Highly recommended—especially if you can time your visit around sunset. The view alone...

It was my first time going there and oh boy how much have I enjoyed it! Literally everything there was perfect. First of all, the staff were friendly, attentive, and sufficient. Not once I felt neglected by them. Second of all, the food was a gastronomic delight and miracle. I cannot recall the last time when I relished and appreciated every bite that I made. By the end, I ate everything and left nothing on my plates. Especially, I’d like to emphasise the restaurateurs work. She’d succeed at creating a heartwarming and unique environment which makes me want to go back again and again. Therefore, I definitely recommend this place if you seek extraordinary food, excellent service, and...