Ammazza che Pizza — Restaurant in Berlin

The food was great, but I’ve never experienced such terrible service anywhere in the world. I was there with 3 other people—two of whom are regulars— and we ordered plenty of food, drinks, and appetizers. After the main dishes were served we wanted to order a second round of drinks but one waiter refused to take our order and said to place it with our main waitress. That waitress never came back and after an hour of waiting we payed our check with a different colleague, received confirmation that we had paid, and we left a tip. We then stayed for another 20 minutes chatting and when we stood up our original waitress yelled out to us asking if we had paid, loud enough to catch the attention of other guests. We reassured her that we had and left. When we were one block away we realized she was running after us yelling that we had not paid. We showed her the bank transaction on our phone and then she exclaimed “YOU did not pay for appetizers.” I asked her if perhaps it was a mistake on their end for not putting appetizers on the bill (note that we didn’t check for this because we paid on the device that only shows you the tip screen) and she reluctantly accepted. My friend walked back with her to pay for 3 appetizer items that they forgot to put into the system. I don’t find joy in leaving negative reviews, but this experience was utterly disappointing—and to an extent—humiliating to be accused of stealing so loudly in public when we had...

I've been in this pizzeria twice, and both times I've been served a pizza that was burnt either at the bottom or at the edges, and being myself not a big fan of coal, I was never able to finish the whole meal. But the thing that most left me upset about Ammazzachepizza is the way customers are treated. I went there with a couple of friends last time, and since we didn't have time to wait for a table, we decided to get takeaway pizza. The waiter was kind enough to spontaneously offer us a last minute table which we gladly accepted, surprised by this (what we thought was unconditional) act of kindness. Obviously this was not the case. In an unkind manner the waiter explained the deal to us: 'you have to take at least one drink if you want the table'. We quietly accepted the deal, still a bit confused by the attitude of the finally unmasked waiter, and one of my friends then asked for a beer, which never arrived, just as no one ever came by to take drink orders. At the end of the meal (which lasted about 15 minutes), the waiter came back and very rudely scolded us for not ordering drinks, complaining that we had lost him money, by occupying that precious 3 persons table he would have happily given to someone else. I hope he was still able to sleep at night, despite the few euros lost during the evening because of us.

Good location, though, and unburnt pizza sides in...

Rude and discriminatory tone service! Avoid this place.

Events: We visited this establishment with my family, including two young children. Initially, we were kindly offered a table before they opened, and everything seemed fine as we settled in and received the menu after some minutes. However, things took a very negative turn when another staff member approached us, young, white woman. This individual was extremely rude and, frankly, dismissive, telling us that they wouldn't serve us and needed time. We tried to explained that the other waiter offer us. We asked if only water could be given, since drinks were offered at the beginning, again extremely rude response was given.

The treatment we received seemed to carry a discriminatory undertone, as we are people of color. When we tried to clarify that we were aware of the situation, we were met with further hostility. When we pointed out the inappropriate attitude, we were falsely accused of forcing the staff to serve us, which was not the case.

It's disheartening to experience such rude and discriminatory behavior, especially in a place that initially welcomed us. I hope the management takes this seriously and ensures that all customers are treated with the respect they deserve, regardless of their background, colour and...