Louisiana Düsseldorf Altstadt — Restaurant in Dusseldorf

Food was great, really enjoyed the BBQ ribs. They fell off the bone and were super soft and well seasoned and the portion was massive! Enjoyable food.

Cost €79.90 for 2 people getting ribs, chips, garlic bread, and one pint each which I don't think was worth it considering the rest of my experience in the restaurant. *EDIT- The food/drink was €72.70. The restaurant added their own tip of €7.20 which is pure cheeky. I would not have left any tip due to the shocking service.

The service was shocking. I understand that it was very busy, but there looked to be only 2 servers serving our area and god love them they looked super stretched out. We waited over 50 minutes for our order. I ended up having to go up and ask about our order and after doing so it arrived shortly after.

The restaurant also shares an outdoor area with a dance bar or something, and lots of their drunk patrons wander out and just hover around you when you're eating. Shouting, falling on you, blowing smoke at you and dropping ash into your food and just in general made for a very uncomfortable experience.

I'd recommend this place if you were wanting to have a night out and were more focused on drinking and grabbing a small bite while doing so. I wouldn't recommend it as a place to sit in...

A bad experience and charging a servicefee/trinkgeld for the delivered "service" and foodquality is bizarre. After ordering it took almost an hour before the food was served. People were all waiting too long on their food. During that time nobody came to ask for another round of drinks. The food itself tasted ok, but wasn't hot anymore when it was served. It felt heavy in the stomach. Paying with a card is possible, but you get a receipt with a qr-code, so you can't see in an easy way how the bill is specified. Later on we found out why: We discovered that a 10% servicefee / trinkgeld was charged without telling us. There wasn't a notice on the menu. Please keep such american tricks in america (at least they inform you about it) or at least deliver decent service and proper foodquality. We feel that we are tricked and...

I liked everything about the restaurant (the cheeseburger was really good, the location was very nice, and the price was average). However, I had a bad service experience. When we asked for the bill, the waitress seemed nervous and confused. She took so long checking her device/going back and forth, that we summed up what we had and then, when she finally came with the bill, she said a price that was more than we consumed (without showing the bill). We complained and she revealed: she charged our table to another customer and then was charging us considering what another table ordered, to try to fix her mistake. I got really annoyed. People make mistakes, but she wanted to overcharge us for fixing HER mistake. If we hadn't realised that, we would have payed for...