Trattoria Cenerentola — Restaurant in Dusseldorf

3.5 STARS OUT OF 5 11/04/2019 HONEST REVIEW

2 bald guys run the place who looked confused by a British man coming into an Italian pizza place with jogging bottoms on. Nevertheless they responded well to someone who comes from London.

I was surprised how good a thin Italian pizza can really be. The presentation needs alot to be desired and the base itself without the toppings is blandly dry but the toppings really do bring it alive. The generoua amounta of prosciutto ham and spinach makes you feel like you're eating more. The pizza had a crispy base which is a good sign of a proper stone baked italina pizza.

They should consider broadening their drinks range to cater for a bigger audience. They don't have a wine menu? Examples to add could include whiskey and cognac.

Good complimentary bread rolls that are hot and butter that tastes fresh as a daisy.

Dessert was decent. Had the tiramisu. A classic Italian dessert. I must admit it made me feel good after eating it. It was a generous portion and tasted really light. It was fantastic.

These guys are bordering on 4 stars. They just need more customers and to sort out the base of the pizza. They also need to implement a card machine because this place does not have an atm for like a 5-6 minute walk. For someone that's from the UK finding an atm was very frustrating. It's a very old way of doing business and they are missing a trick only taking cash for food there.

Would I come again? I would one rare occasion. I don't usually eat thin base pizzas but this is the norm of German culture. If someone asked me where to go for best pizza in Germany I would bring them here. However it's unlikely I would be coming here for a very long time. Bare that in mind. Also if you do come here bring cash or you'll be as angry to walk the whole...

‼️for English and Spanish, scroll down‼️

Unser Besuch in diesem Restaurant mit drei kleinen Kindern war zutiefst enttäuschend. Nachdem wir über eine Stunde auf drei Pizzen gewartet hatten, war klar, dass sie stark unterbesetzt waren.

Als ich nach der Verzögerung fragte und Brot für die Kinder verlangte, schrie mich der Oberkellner an und missverstand meine Frustration völlig.

Am ärgerlichsten war die Bemerkung, die ich erhielt, als ich auf Englisch wechselte, um mich besser ausdrücken zu können, da mein Deutsch nicht so gut ist:

„Wir sind in Deutschland, also sprechen Sie Deutsch.“

Ungeachtet der kulturellen Unterschiede oder Missverständnisse, die auftreten können, wenn Menschen mit unterschiedlichem Hintergrund versuchen zu kommunizieren, sollten derartige Bemerkungen niemals gemacht werden.

Das ist inakzeptabel.

Als ich den Oberkellner darauf ansprach, entschuldigte er sich nicht und schob es auf den Personalmangel.

Ich kann dieses Restaurant nicht empfehlen, insbesondere nicht für Familien oder Nicht-Deutschsprachige. Trotzdem bin ich offen für eine Entschuldigung des Restaurants für dieses Verhalten.

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Our visit to this restaurant with three small children was deeply disappointing. After waiting over an hour for three pizzas, it was clear they were severely understaffed.

When I asked about the delay and requested bread for the kids, the maître d'/ waiter shouted at me, completely misinterpreting my frustration.

What was most upsetting was the remark I received when I switched to English to better express myself since my German isn’t great:

"We are in Germany, so speak German."

Regardless of cultural differences or misunderstandings that might occur when people from different backgrounds try to communicate, these types of remarks should never be made.

This is unacceptable.

When I confronted the maître d', he offered no apology, blaming it on being understaffed.

I cannot recommend this restaurant, especially for families or non-German speakers!

That said, I remain open to receiving an apology from the restaurant for this behavior.

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Nuestra visita a este restaurante con tres niños pequeños fue profundamente decepcionante.

Después de esperar más de una hora por tres pizzas, estaba claro que no tenían suficiente personal.

Cuando pregunté por la demora y pedí pan para los niños, el maître me gritó, malinterpretando completamente mi frustración.

Lo que más me molestó fue el comentario que recibí cuando cambié al inglés para expresarme mejor, ya que mi alemán no es muy bueno:

"Estamos en Alemania, aquí se habla alemán".

Independientemente de las diferencias culturales o los malentendidos que puedan surgir cuando personas de diferentes orígenes intentan comunicarse, este tipo de comentarios nunca deberían hacerse.

Esto es inaceptable.

Cuando me enfrenté al maître, no se disculpó y atribuyó el problema a la falta de personal.

No puedo recomendar este restaurante, especialmente para familias o personas que no hablen alemán.

Dicho esto, sigo abierto a recibir una disculpa del restaurante por este...

We had a very nice meal on saturday evening my wife and I , everything was lovely. But today around 11h45 we went back only for a drink , we ordered 2 aperol spritz. The glasses were just for half poured comparing the night before ( the picture is from saturday) . We asked for the bill , we never had any the waiter just said how much it was . I've paid but in my hotel room I've checked the bill from last night we were charged 2 € more this time for the aperol spritz. So i went back with the bill and I asked why we paid 2 € more today. The waiter ( it was another waiter then saturday night ) said that this was the old price but whe he saw that I was not buying his story he paid me 2 € back. Very nice restaurant but please do not do this anymore , not even to the tourists like us , that's why I give now 0 stars for the service ( for saturday the service...