Hotel staff were very friendly and helpful. The resort is generally pretty nice, it has some tennis courts, mini golf, basketball courts etc. And of course the swimming pool, half of which is heated. There is a third one around the back just for kids. I believe there is also a kids playroom near it too.
The room we stayed in was comfortable and decently kept / maintained. Nice size as well.
The only issue we had was that the room we were in was around a noisy part hotel and also on the ground floor. Which meant anytime someone came into the building we heard them. This could have been all night.
Other than though, a well maintained establishment. The food is alright, they have to cater for many so don't expect over the top. It's a...
Read more2024.09.22: we went up to the bar to check out the view and drink some cocktails. We sat down outside and after noone came for some minutes I went to the bar to take a menu. I was told to scan a QR code, which we did, and a waiter came right away to take our orders, which we haven't yet figured out so we asked for a couple more minutes. Then we never agan saw the waiter or any of them. After 15 minutes of waiting and looking for staff we somehow lost interest in drinking at this place. It was a Sunday evening, bar was not even close to being full. Btw cocktails seemes to be not overpriced even though being a rooftop bar: toi could find ones for 10 euros, but alao some gin & tonics...
Read moreOur first visit to the Canaries, and what a lovely hotel. Staff make a real effort and thats what helps you feel right at home. The rooms are a bit dated but that doesn't bother me too much as we just used them to sleep and get ready to explore this beautiful island. The rest of the time we sat on our balcony overlooking the various ships and boats coasting past, we even had 2 sister tall ships come past on our first morning! The buffet restaurant was all very tasty and of a decent standard, as good as these type of dining experiences get really. Plenty of choice, more so for the fussy British, but they included a lot of local fish and...
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