We had dinner at Pino on a Saturday night. The restaurant was busy and noisy, creating a pleasant tavern atmosphere. The menu, written on a chalkboard, offered a selection of fish and meat dishes. We ordered both starters and mains, along with a bottle of delicious Italian white wine. While we waited, we were served olives, olive oil, and baguette. The olives and olive oil were tasty, but the baguette was neither crispy nor tasty.
When the starters arrived, we really enjoyed them and felt they were a great start to the evening. Unfortunately, things quickly went downhill. The service was lacking; we waited a long time without seeing someone from the service. We ended up serving our own wine and water. Although the waitress noticed us a few times and took the bottle from our hands—implying she should be serving us—she still left us to fend for ourselves throughout the evening.
After a very long wait, our main courses finally arrived—about an hour later—during which time we felt invisible to the service team. The main courses were just okay, not spectacular, and given the price, we expected more. Because everything took so long, we decided against dessert and asked for the bill, which took another 15-20 minutes to arrive. There was no apology or offer for a digestive or dessert.
We paid and left, relieved to be done with our experience. This restaurant feels overpriced considering the quality of the service. We didn't feel welcome and will not return. I hope the owner can learn from our feedback, as there is potential given the ambiance and the chef's cooking skills. However, for now, the value for money is...
Read moreGreat Italian food for a reasonable price.
If you want the cook can make other things as the dishes on the menu but you can really trust the cook to make tasteful food in the proposed dishes.
Service is helpfull with translating the menu if needed and super friendly.
The restaurant is located a little bit away from the inner city but in a quiet street with nice trees which add to...
Read moreIch habe 2 Wochen überlegt, was ich zu dem Besuch bei Pino schreiben soll. Hier das Ergebnis. Das Essen ist sehr gut und hat uns wirklich geschmeckt. Dafür gebe ich auch gern 5 Sterne. Das Personal war anfangs sehr freundlich und aufmerksam. Als aber wohl Stammgäste des Hauses kamen, wurden wir nur wenig beachtet. So fragte man uns erst nach einer ganzen Weile, ob wir Nachtisch möchten und nach der Rechnung musste ich mehrmals fragen. Was das Thema "gehobene Küche angeht", kann ich nur sagen, dass die Preise zu hoch sind. Wie gesagt, es war sehr lecker. Allerdings waren die Sättigungsbeilagen eher Deko und haben nicht gesättigt. Dass man uns gleich empfiehl, einen Zwischengang mit Pasta zu bestellen, fand ich fast dreist, denn vom Preis her hätte ich nicht erwartet, dass man wirklich nicht satt wird. Wir haben also Nachtisch bestellt, der lies dann aber an Qualität zu wünschen übrig. Mein Fazit, am Anfang dachten wir, das wird unser Lieblingsitaliener in Potsdam. Am Ende haben wir beschlossen "nie...
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