Kokono Restaurant Würzburg — Restaurant in Würzburg

I came to the restaurant yesterday evening with my girlfriend, the restaurant itself was looking very appealing so we decided to take a table. Non really sure on what we wanted to try we went for the starters mix for two (22€ something), when it arrived in the plates we found 4 gyoza (dumplings with greens), another sort of dumpling with greens inside (cutted in half), 2 souces, 2 tempura shrimps (i ate tempura before, and that was defenetely too fried) and a lot of Edamame beans (see the picture). Nothing in that plate had any kind of flavour aside from the tempura, the only way to get some taste from those dishes was using the chilli-sour souce, even the other sauce was tasteless. If i'm spending 22 euros for a starter i'm expecting to be able to feel some flavour at least, not considering the fact that 95% there was veggies based, super cheap in taste and quantity. Then we went for a sushi plate for around 60 euros, the one that is supposed to be ate by 3 persons (we were really hungry) What we found was disappointing. The nigiri sushi was completly bad, too much rice and a small part of fish. In general the fish was poor in every sushi piece, i'm a very good sushi enjoyer and i would lie if im saying that it was good. Every single piece was tasteless. In the middle of the plate some salmon sashimi slices, so i wanted to test the fish, i was able to cut it with the only use of one chopstick not even using pressure, even the sashimi didn't had any taste. that's sign of old fish and bad quality. Without considering the fact that the sushi pieces weren't sorted correctly, if im ordering a sushi plate for 3 people im expecting to have at least 3 pieces of the same kind and not like just one piece of a kind and 2 of another, so we don't have to roll dices to decide who's gonna get what from the plate, not really smart. As drinks we had an Hugo, probably they forgot the prosecco wine because was basically sweet water. Nothing to say about the service, nothing great but not even terrible, the only bad thing was that when we first sitted we got served the classic empty plates all together in the middle of the table, from a restaurant with those prices i'm expecting something a little bit more carefull for the costumer. We didn't tipped much because we didn't felt it was deserved. We both work in gastronomy so we don't like to act bad but i would have...

Had always been ordering through Lieferando, food had also been always good so does the friendly delivery guys but was severely disappointed after my first and probably last visit to their shop.

Really rude staffs. We're a very huge group of around 30, didnt feel welcome at all. The waiter and waitresses were very impatient when we were placing our orders. Got knocked on my head while they served the drinks, not even a sorry said. Some of us got the wrong order served, they exchanged but again, not even a sorry said. Ordered curry but came with a pretty strand of hair in the sauce, told them about that, the waitress just had a look and said "Gibt mir", took my plate and later returned a "new" plate with the exact pieces of duck meat that I had eaten one piece before noticing that strand of hair and some hopefully new stir-fried veggies and fortunately maybe "new" scoop of rice. Again, no sorry and didnt even replaced my cutlery till I asked. :)

If it's not because of their good delivery service, even though the waiting time had sometimes been bizarre (ordered around 7pm from the app and only got my food at 10pm!), they wouldn't even deserve a star. I am now always feeling reluctant to choose them in Lieferando even when I'm really craving for their sushi and fried shrimps. It just recalls me the bad...

!!! A year after visit I got "review removed due to defamation" notice from Google. Apparently my three star review was not good enough for the restaurant. After providing proof I actually visited the place, the review was reinstated. So now enjoy update to one star. I encourage all to take the overall Google score for this place with large grain of salt!!!

The photos/reviews gave impression of chill and high end place, but reality was more loud, even crowded. Food came so quickly it was almost suspicious and it was not bad, but neither great or special. I personally was very disappointed in the prawn tempura sushi and doubted the freshness. Nigiri was very good though!

It also is clear that they make sure you don't stay longer than the booked 90 mins. The staff is polite and nice, but you definitely get a feeling of "either eat, or get out". Overall disappointing, and we won't...