Very disappointed because the menu was absolutely nothing like advertised on the web. It is exceptionally short & for our last night of the holiday special dinner we ended up with no choice than having pizza or chicken. Most people check out a restaurant's menu before booking & this restaurant is misleading people in a big way by advertising such a broad menu of which nothing is actually available. I would advise others to go to one of the other restaurants along the Canal d’amour for much better food.
Since your reply, I would like to add that I did not stay at the hotel as you have stated - so I did not have any opportunity to see your menu which you say is clearly displayed there. I’m glad you have more cocktails if that’s what people want but we came for the food which was advertised so were disappointed. There was no fish at all when we visited. I would ask that you delete the incorrect menus which are still on your internet sites & replace them with the tiny menu you now have ‘for transparency’. The ambience is lovely so it’s a shame if you cannot improve...
Read moreReally disappointed 2 years in a row we have booked in advance to have the first seat for the sunset. The first year my partner really wanted it because he was going to propose and they gave it away, no apology or anything. Despite this, its still a sentimental place for us because we got engaged here so we booked to go back again this year for our 1 year anniversary of engagement and again, the booking hadn't been communicated between staff so the table was given away. The staff did apologise for this and gave us complimentary drinks. Food was okay. View is beautiful. Unlikely to book here for dinner again considering 2 years in a row...
Read moreLet’s start with a good thing about this place and that is the view. It’s on top of Canal D’Amour. Most of The staff is not interested in their guest at all; smoking in sight of guests and eating an order that was send back to the kitchen. Also yelling ‘Ni Hao ‘ at a random Asian couple with a smug on his face, laughing about it with a colleague, definitely disrespectful!
The food was ok for its price, don’t expect anything special, it’s ok.
Won’t be coming back and won’t recommend, service can be so much better at this place. Probably the owner is cutting hours of staff, because you can see they are...
Read more