Extremely disappointing experience. My friends arrived about 10 minutes before us and were given a nice table with comfortable couches. The staff, however, kept pressuring them about when the rest of the group would arrive. They ordered two non-alcoholic drinks while waiting, and suddenly the staff claimed that there was a minimum order of 40€ for the table. When they asked whether they had to pay it right away or by the end of the night, instead of clarifying, the staff rudely told them they had to move to a much worse table shoved into the corner.
It felt like this only happened because they ordered non-alcoholic drinks. When we finally arrived, the staff didn’t even bother coming to our table to take our order. The whole situation was handled unprofessionally and disrespectfully.
Overall, the treatment was awful — unfriendly, unwelcoming, and discriminatory. Definitely not a place I would recommend if you want to enjoy...
Read moreAppalling. The senior member of staff, possibly the manager, was extremely rude to me and my friends and made us feel stupid, which is definitely not how to run a business. We got scolded because we wanted to pay for our milkshakes separately. We were going to order food until we were made to feel extremely unwelcome. The attitude was so shocking towards us I actually cancelled my drink order as I didn't want to give this place anymore business than I already have. A shame really as the place looks nice and has potential, but is currently limited due to their nasty service. It could have been easily mistaken for a Karen's Diner, just without the laughs. The sad thing is, all 10 of us were here last night and easily spent €700+, regardless, no one should be spoken to the...
Read moreWe came here specifically to watch the Champions League final, encouraged by the posters outside promoting the game. We even double-checked with the staff before entering to make sure the game would be shown with sound — they confirmed it would be.
However, just 10 minutes after the game started, they muted the match and started playing music instead. When we asked politely if they could turn the sound back on, they told us "just 2 minutes" — but nothing changed. When we followed up again, they refused
Really disappointing and misleading. If a place advertises a live sports event, they should follow through — especially after customers confirm beforehand. Not a place I would recommend for watching...
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