Mikel Coffee Company — Restaurant in Municipality of Thessaloniki

My family and I came in for drinks after walking around the city for a while. As we were ordering, for some unknown reason, the waitress began giving us some insane attitude. Pulling ridiculous faces, rolling her eyes and an aggressive tone is what she greeted us with. Both myself and my sister refused to order anything after witnessing the disrespect the waitress gave to my parents. Will never step foot in this coffee shop again. Appalling service.

We had 4 people seated at the table. Only 2 cups of water were brought out. Was she expecting us to share the cups of water or can she not count? Very very frustrating.

On the contrary, the mochaccino made by the girls behind the counter that my mum ordered was...

Rude staff. If you take your drink by yourself from the bar they tell you nothing while you pay, and when you sit on a table they tell you that you cannot sit since your drink is “takeaway”. I would have no problem with that if they told you before you pay. I would also not have a problem if this was the policy of every Mikel store in Thessaloniki but is is not. In other Mikel stores you buy a drink from the bar, then sit and no one says anything about a “takeaway” and “non-takeaway” rules. They even bring you water. Thus, the experience in different Mikel locations leaves different, confusing and contradicting...

Although I love this chain, their coffee and service, this location is dreadful. Why? They have table service and prices are more than double. At my local Mikel, I pay 1.50 for a coffee and sit down. At this one, however, they charge 3.50 and there's no self service if you want to sit. This is likely why their competitor and nearby Coffee Island was full while this Mikel was rather empty. In my neighborhood, it's the opposite. Mikel is full and Coffee Island is rather empty. I hope the chain does not implement this awful idea in other locations.

Coffee Island is also excellent and less expensive than table...