Milé — Restaurant in Guatemala City

If a reservation is canceled due to an internal event, shouldn’t you at least inform the customer by phone? How is it acceptable to turn someone away at the door saying “you should have seen it on Instagram” This is not only unprofessional, but also unacceptable as customer service. If you want to be regarded as a high-end restaurant, shouldn’t basic courtesy be the minimum? I had fully confirmed the reservation and arranged my plans with friends and all turned into a mess. Worst...

Made lunch reservations beforehand for a party of 8 on a Sunday. When we got there only 3 of the 15+ tables had diners. It took over 1 hr 45 mins to get our starters on the table. The main dishes took a bit longer. The steaks were asked to be cooked medium rare, they were served well done, had to return them, they came back blue rare. Almost uncooked, just seared on the outside. Not the quality or service I expected from this restaurant. Worst experience I have ever had...

Terrible food. Dirty - two dishes with black hair. Mushrooms - cook didn’t know how to prepare - was completely bitter - what mean they don’t know how to make them. Ceviche - worse than on the street, only has nice look. Meat the same. Desert were ok just very sweet. Before I was going there when it was really French good restaurant. Now ? Bad experience , I will...