I normally only take the time to write positive reviews but this experience warranted a negative one. The restaurant is upstairs around the corner by some construction currently by the Bahnhof, but the restaurant is nicely decorated and has a nice outdoor seating area. That is where my positive review will end. Our waitress, Saskia, talked my parents into ordering the "deal of the day" burger with drink and a side which she made sound like a good deal. The food came and ours was fine but my husband's chicken sandwich with bacon had basically raw flaccid bacon and the chicken was so tough after one bite he pushed the plate away and I have never seen him do that in 13 years of marriage. Saskia walked by several times but did not stop to ask if everything was ok. When they finally came to clear the table another waitress said how was everything and we said ok except for his sandwich which he obviously didnt eat. Saskia saw this and didnt offer an apology or alternative, just brought is the check. This was the point when my parents said "what are all these extra charges?" And she said that is the lunch special prices which if course was a lot more than they understood her to explain. When they said well that was deceptive she said "well what do you think we have McDonalds prices" very rudely. I wanted to retort that no, but yesterday in Madrid I had a lunch special for 10 Euros that included much higher end quality food than what my parents had. Additionally, the chicken sandwich remained on our bill with no offer to ameliorate the situation in any manner. Wl never return and I caution others from doing so as well. Try Peter Pane down the street instead.