Regency Resto Bar — Restaurant in Bengaluru

I have been to this place for more then 5 years now and on 12th Jan around 10 PM I had finished my drink and paid by bill and server asked me to tip me I said for now I m not In a Position to tip as I have no cash and running low in balance in account will surely do it next time.

Suddenly he reply back that why did you come to third floor to drink, if you not able to tip me why can’t you drink near bar counter and wasting our time for no points.

I was completely upset and I said will speak to bar incharge on this, once I am at bar counter I said the said wat happen at third floor, bar counter was like if you can’t tip y do come and started countering and asulting for no reason.

I asked to share me the owner number to escalate the same but they refused to share hence I called up number which was reflected in Google, again same drama started and same person switched off the number.

This is to the owner of business.

Imagine your customer is your best friend—listen to their concerns, be a shoulder to lean on and then shift the focus from what went wrong to how you can help make it right.

Just because employees who are working so hard and having this kind of attitude towards customers will not help you grow.

Please educate them how to be...

Service guy is very good, price also good but food was third class unhealthy foods.. when I return the food the food manager came and doing arguments his prepared food was good only like chootya and like locale bouncer.. Gaandu magane, yaaru food matter nalli sullu helalla, neenu extra dudiyakke waste food na duddu kottu tinno customer ge kodtiya, owner and manager of the bar please change this third class food management.. otherwise oneday you will face...

I had been to Samrat today and the experience was not good. We asked for something few hours back and server came after an hour and server denied and owners son intervened and things did not go well. Finally he said get the bill and get them out of here. Nice experience. We were not der for free food and...