Craft Coffee Experience Centre - Salt Lake — Restaurant in Bidhannagar

I recently visited the much-hyped Craft Coffee Experience Center in Salt Lake FD Block, expecting a refined, premium café experience. Unfortunately, what I got instead was a masterclass in disappointment.

Let’s start with the food — or should I say, the salt? the dish we had was overwhelmingly salty, as if the chef had mistaken the salt shaker for a flavour enhancer. Not only was the taste off, but the portion sizes was shockingly small for the steep price point. It felt less like a meal and more like a tasting session only no one had warned me it would be this unpleasant.

The presentation of the food was equally disheartening, completely lacking in professionalism or flair. For a place that brands itself as a “craft experience,” it was anything but. If anything, the only thing that looked remotely appealing was the bill, signaling the end of this culinary mishap.

The only redeeming factor in this entire fiasco was the tiramisu. It was genuinely good, creamy, balanced, and well-made. I have to admire the craftsmanship that has gone into making of such beautiful dessert. But one dessert can’t carry the weight of an entire failed dining experience.

To make matters worse, the staff’s behavior was unprofessional and borderline indifferent. Hospitality seemed like an afterthought. If the owner reads this, here’s a sincere piece of advice: please train your staff — especially those interacting directly with customers. Basic courtesy and attentiveness are not optional in the service industry.

Craft Coffee may have the ambience and branding, but until they fix their fundamentals, it’s all just glitter with no gold. I won’t be returning, and I wouldn’t recommend it unless major...

Craft Coffee Experience in Salt Lake Sector 5, Kolkata, offers more than just coffee—it's an immersive experience designed for true coffee aficionados. The café is spread over 6,000 square feet and beautifully decorated with ikat patterns, handcrafted lights, and crockery sourced from Khurja. The ambience is enriched with lush green zones, both in the courtyard and on the terrace, creating a perfect environment to enjoy your coffee.

This café stands out for its dedication to high-quality, freshly roasted coffee sourced from plantations in Coorg and Chikmagalur. They offer a range of manual brewing methods, including siphon, pour-over, Turkish, and French press, which can be experienced at their terrace bar where guests can interact with skilled baristas.

Craft Coffee also introduces unique elements like their vegan fusion chocolate and coffee pairings through their "Criollo" initiative, and they even offer a kombucha-inspired drink called "coffucha." For those who want to take a bit of the experience home, the café's gourmet store provides freshly roasted single-estate coffee beans, bakery products, home brewing equipment, and even coffee-based organic skincare products.

The café positions itself as an "experience center," focusing on creating a multisensory experience that goes beyond just serving coffee. It's a place that combines culture, craftsmanship, and high-quality coffee to create a truly unique environment in the heart of Salt Lake,...

🟢 Prime Location: Craft Coffee Experience Centre is located in an ideal spot in Salt Lake, making it easy to find and convenient for visitors. 📍

🟢 Good Atmosphere: The ambiance of the café is quite pleasant, offering a cozy and welcoming space that’s perfect for relaxing or catching up with friends. 🌿☕

🟢 Tasty Food: The food here was enjoyable, and it stood out more than the drinks.🍽️👍

🟢 Photo-Friendly Café: This café is a great spot for taking photos. The décor and overall aesthetic make it a visually appealing place, perfect for social media photos. 📸✨

🟢 Free Street Parking: There is free street parking available in the area. 🅿️

🔴 Drinks Could Be Better: While the food was good, I didn’t find the drinks as impressive. They lacked the expected flavor and uniqueness. 🍹⚠️

🔴 Limited Access to the Roof: Unfortunately, we were not allowed access to the rooftop area during our visit, which was disappointing. I believe the view from there would have enhanced our experience. 🌇🚫

🔴 Service Issues: The service was a bit slow during our visit. It seemed that there were fewer staff members available, and we had to ask multiple times for a few items. I’m unsure if this is a regular occurrence, as it was my first time visiting. 🙋‍♀️⏳

Overall, Craft Coffee Experience Centre is a visually appealing, photo-friendly café with good food. While the drinks and service could be improved, it’s still worth a visit if you’re in...