Anand Tiffins — Restaurant in Hyderabad

Very bad experience. They took order for pesarattu and made me wait for half n hour. Even after that time, when questioned about the order, they had asked to me cancel as they don't have time to prepare. His reply was very very arrogant. If they have too many orders on hand, they shouldn't take orders for pesarattu or other which are time taking. Instead they are making us to wait, and simply asking to cancel with arrogance. The person sitting in counter, presuming to be owner, not even shown minimum responsibility.

They have not only wasted my time, but kept me on hunger, and simply cancelled the order by returning money.

But returning money is not the solution. We cannot encourage such kind of hotels who don't value customers. Henceforth I...

I have been eating here since I was a child and today I experienced something very strange: the person at the counter refused to accept 2 rupees less(40) than the bill(which was 42 rupees) and asked me to leave if I didn't have the money.

I told him I'll pay him the 2 rupees later but he wouldn't budge for several minutes. Unlucky for me, my bank servers were down so I couldn't pay via UPI and I was here, trying to get something to eat for a patient in a hospital.

He eventually conceded to my repeated requests but if you ask me, making a loyal customer beg is one way to lose him.

PS: The food is good, no doubt, but the response at the counter... not so...

My friend took me here. He said he'd been coming to this shop since he was a small boy, even knew the guy making the dosas had been with the company for more than 20 years. Speaking of that guy, I didn't get his name but he was so kind. He gave me a ginger garlic chutney that was superb. We got masala dosas that were crispy on the outside, spicy and filled with potato on the inside. And then we also got an order of bonda, super tasty. The coconut peanut chutney is lovely, the sambar very tasty. I had been waiting for a masala dosa for 20 years, since the last time I was in Hyderabad, and Anand Tiffins did not...