Domino's Pizza — Restaurant in Hyderabad

I felt this Dominos was one of the untidy Dominos. As the tables were not getting cleaned as the customer was leaving from the place. The boxes and organo littered on the table When I went to the counter, I asked for the menu bcz it was not displaying all the options on the TV display . They asked me to scan and order it online for dine in , but I did not want to do that as I'm physically present there . 1st order I ordered I asked her to do a chicken parcel , and she added a veg parcel. While eating, I wanted to order another pizza. When I was at the counter , one of the staff members looking at his monitor , busy doing something on the screen says, do it online... I told him twice I'm here at the counter - why not take the order.. he very rudely told - no, do it online. .then there was a lady beside I opened the app , I asked her if I could book this address , and she confirmed, "Yes, this is the address." I booked it while eating the 1st order - I got a notification order ready - I went to the counter and asked for it. They said no, you have booked under another branch address. You need to go there and collect it. Meanwhile, the lady who confirmed left the place as she ended her shift for the day . The other staff member who was looking at the screen & talking rudely could face me. But there was another staff member who spoke to me very softly... then I explained him the whole picture what happened and he understood.. and then the same order was made and given...

Domino's loosing the brand value because of the wrong people they're hiring to deal with the customers. Somajiguda domino's I have placed and order and waited for 1 + hours and the delivery person called saying he didn't find the location even after I guided he didn't even tried to read the address and understand the landmark. Earlier so many times I have ordered from the same outlet and those people delivered the food but this time the way the driver speaking is like he was drunk already. I tried calling the restaurant directly and The on ground staff is very rude, reckless, someone said his name is Suresh and he said he is theanager and then said there is no manager to take of the queries and he said he's cancelled my order without my confirmation and after 20min he asked if I want to cancel my order and wasted my time and cancelled the order without my confirmation after making me to wait more than an hour. For asking why the delivery person stood in one location for 20min and not delivered the food the on grond staff said I should not have placed the order without knowing the calls were recorded. Somajiguda domino's staff is not worth working in such brand without knowing their roles and how to perform it. After wasting my time and playing all the drama said the money will get refunded after 7 working days. This is the worse ever experience. Not worth staff and wasting customers time and making people money stuck in the...

Worst ever and weirded Dominos store experience in my whole life I have visited, staff and manger doesn't know about the delivery system I opted on app which has to to be delivered for carry-out delivery like drive -in kind, waiting outside in the car with kids about 40 minutes on road raining, where they asked me to park my car, and then I calling for 10 times they did not response. Then I visited the store with kids, One staff says, though it is carry out delivery which has to be delivered outside the store to the vehicle where they ask to park the car, like drive_in but the staff he didn’t want to delivery as he didn’t feel to deliver. As he doesn’t know carry out delivery means and on the bill it is very clearly explained with my car registration number and details. I felt the fact that Dominos has to give well training to staff and maintain professionalism to customers and talk sensible to customers after all the mess they have created. After all this I received my pizza cold and stale after 50minutes. Then went back to home and could not eat with cold and dry pizza, as pizza tastes good when freshly made and hot I.e within 30min. All thanks to Somajiguda Dominos for make my pizza day for kids not taste full and joyful because for there insensible irresponsible and unprofessional...