My recent visit to Hillstar Restaurant was an exercise in frustration. What should have been a pleasant dining experience turned into a showcase of poor customer service and unprofessional behavior.
From the moment we entered Hillstar, it was evident that the staff had little interest in their patrons. The host barely glanced up from their phone, gesturing vaguely towards a section of tables without a word. We seated ourselves at the cleanest table we could find.
After a 20-minute wait, a server finally approached our table, exuding an air of annoyance at having to take our order. Throughout the meal, getting any staff member's attention was nearly impossible. They seemed to have mastered the art of avoiding eye contact and ignoring raised hands.
When we managed to voice concerns about a dish, our server simply walked away mid-sentence. Requests to speak with a manager were met with claims that they were "too busy" or "not available," despite us spotting someone who appeared to be in charge chatting with staff in a corner.
As we prepared to leave, thoroughly disappointed, we asked about contacting the owner of Hillstar. The response? A curt "The owner doesn't handle customer complaints" before the staff member turned their back on us.
While Hillstar's food might have potential, any quality was completely overshadowed by the staff's rudeness and apparent disdain for their customers. The complete lack of accountability from management or ownership is alarming.
I cannot recommend Hillstar Restaurant to anyone seeking a respectful dining experience. There are far too many other options in the area where your patronage will be...
Read moreHill Star Restaurant in Khairatabad has earned a reputation for serving delicious food at reasonable prices, and my recent visit fully lived up to the expectations. The ambiance is simple yet comfortable, providing a cozy dining experience. My group of three visited the restaurant for dinner and were pleasantly surprised by the quality of food served. The menu boasts a variety of dishes, but we decided to try their signature items – Mutton Biryani, Chicken Biryani, and Chicken Manchow Soup.
The biryanis, particularly, stood out for their rich flavors and generous portions. The Mutton Biryani had tender, well-cooked pieces of mutton, and the rice was infused with spices that made each bite flavorful. The Chicken Biryani was equally delightful, with succulent chicken pieces and a perfect balance of spices. One of the highlights was the option to order a "double masala" version, which added an extra kick of flavor and spice, enhancing the overall experience.
The Chicken Manchow Soup served as a great starter, offering a hearty and spicy kick that perfectly complemented the meal. The soup was well-seasoned, with just the right amount of heat and a satisfying texture. It felt like a perfect comfort food to begin the evening.
All of this came at a very reasonable price. Our total bill for three people amounted to ₹880, which we found to be excellent value for the quality and quantity of food served. If you’re in the Khairatabad area, Hill Star Restaurant is definitely worth a visit, especially if you’re craving biryani or looking for a satisfying meal that won't...
Read moreTitle: Exceptional Takeaway Experience at Hilton's Restaurant
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)
I can't help but sing praises for Hilton's restaurant and their extraordinary takeaway service. From the moment I tried their food, I was hooked. The culinary craftsmanship is truly commendable. Every dish is cooked to perfection, bursting with flavors that transport your taste buds to another world.
In particular, their biriyani is an absolute standout. It's become a staple in our household, to the point that we haven't even considered ordering from any other place since. The delicate balance of spices and the succulent, tender meat are a testament to the chef's expertise.
The packaging is thoughtful and ensures that the food arrives in pristine condition. It's evident that the team at Hilton's pays attention to every detail, ensuring that the takeaway experience is as delightful as dining in.
Moreover, the staff's professionalism and courtesy have been consistently impressive. They go above and beyond to make sure customers have a seamless experience.
If you're on the lookout for exceptional takeaway options, Hilton's restaurant should be at the top of your list. Their commitment to quality, combined with the unparalleled flavors, makes them a true gem in the culinary landscape. I can't recommend them...
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