Disastrous Dining Experience: Negligent Service and Abysmal Maintenance!
I recently had the misfortune of dining at Kritunga, and I must say it was a truly dreadful experience from start to finish. Not only was the service abysmal, but the lack of maintenance in this establishment was downright appalling. Let me share the excruciating details of my visit, which left me thoroughly disappointed and disgusted.
As I sat down, it took an agonizingly long time for a server to even acknowledge my presence. The staff seemed completely disinterested and unengaged, as if they were doing me a favor by serving me. When my order was finally taken, the server had the audacity to get it wrong not once, but twice! The level of incompetence displayed was beyond comprehension.
To add insult to injury, the wait for my food was agonizingly lengthy. As I glanced around the restaurant, I noticed that other diners were also experiencing significant delays in their orders. It was a clear indication of a poorly managed kitchen and an inept staff unable to handle even a moderate influx of customers.
As if the poor service and subpar food weren't enough, the restroom facilities were a whole other nightmare. The washrooms were filthy, with overflowing trash bins, broken fixtures, and a distinct odor that made it impossible to spend more than a few seconds inside. It was clear that cleanliness and maintenance were not a priority for this establishment.
The final nail in the coffin was the exorbitant prices. For the low-quality food, terrible service, and dismal ambiance, the prices were downright outrageous. It felt like an insult to my intelligence and a complete rip-off.
In conclusion, my experience at Kritunga was a complete disaster. From the neglectful service to the appalling maintenance, there was nothing redeeming about this establishment. I would strongly advise anyone considering dining here to save their time and money and seek a better option. There are countless other restaurants that offer superior service, delicious food, and a clean environment, which are far more deserving of...
Read moreA Very Disappointing and Unhygienic Experience at Kritunga Restaurant – PNR Enclave, KPHB
We recently visited Kritunga Restaurant located near PNR Enclave, KPHB, and honestly, it turned out to be one of the most disappointing dining experiences we’ve had in a long time.
As soon as we entered the restaurant, we were hit by a strong and unpleasant foul smell — something that instantly made us question the hygiene standards of the place. The atmosphere felt stuffy and unclean, and even the seating area didn't look well-maintained. We expected a much better environment, especially from a restaurant with such a known name.
Coming to the food, things only went downhill from there. We ordered a few regular dishes, but to our shock, some of them smelled and tasted like they were either old or spoiled. The flavors were completely off — one item was even cold and had a weird texture, clearly indicating that it wasn’t freshly prepared.
Not only was the taste very poor, but the quantity of the dishes was shockingly low. For the prices they charge, we expected at least reasonable portions, but it felt like they were cutting corners in every possible way. Every item we ordered lacked basic flavor, balance, and presentation.
We tried to bring this to the attention of the staff, but even the service was unprofessional and careless. There was no apology or effort to replace the dishes or make things better. It felt like they simply didn’t care.
To sum it up, this visit was an absolute waste of time and money. From bad hygiene and foul smells to spoiled food, poor taste, small quantities, and careless staff, everything about our experience was disappointing. We walked out of the restaurant with an upset stomach and a very bad impression.
I would strongly advise against visiting this place unless they seriously improve their food quality, hygiene standards, and customer service. Kritunga might have a name, but this branch near PNR Enclave, KPHB, is not...
Read moreA Solid Go-To for Spicy Rayalaseema Delights! I recently visited Kritunga Restaurant at their Madhapur branch on a bustling Saturday evening with a few friends. The ambiance was lively, though a bit noisy due to the crowd, which is expected on a weekend. The decor was traditional with comfortable seating, and the place felt generally clean and well-maintained, though the restrooms could use a bit more attention during peak hours. We ordered their famous Gongura Mutton Biryani, Natukodi Fry, and a side of Ragi Sankati. The Biryani was definitely the highlight – incredibly aromatic with perfectly cooked rice and tender mutton infused with the tangy flavor of gongura. It had a good kick of spice, true to Rayalaseema style, but wasn't overwhelmingly hot. The Natukodi Fry was also excellent, with well-marinated chicken and a delicious, peppery flavor. The Ragi Sankati with the accompanying curry was a comforting and authentic experience, perfectly balancing the spiciness of the other dishes. Portions were generous, especially the biryani, which could easily feed two hungry individuals. Service was quite efficient despite the crowd. The staff were polite and attentive, promptly taking our orders and serving the food within a reasonable time. Our server was helpful in explaining some of the lesser-known dishes on the menu. In terms of pricing, it felt fair for the quality and quantity of food we received. Our bill for three people came to around ₹1500, which felt like good value for an authentic and satisfying meal. Overall, my experience at Kritunga Madhapur was very positive. If you're a fan of spicy Andhra/Rayalaseema cuisine and looking for a reliable spot in Hyderabad, Kritunga is definitely worth a visit. I'll certainly be back to try more of their...
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