PALLKHI RESTAURANT — Restaurant in Karnataka

Pallkhi Restaurant in Mangalore, we have been visiting since ages and has been our favourite place for food. We have even organised parties here. However we are highly disappointed today with the unhygienic experience we had in the restaurant. We ordered rotis for ourselves and for the child. The first plain roti we asked for came placed on a used dirty plate underneath. We were shocked to see it when our child lifted the plate and had a bite of the roti. There was some green gravy used plate and also the same stuck to the roti. We informed the lady staff who was serving us. She replaced the roti. The minute we folded the second replaced roti to give our child we found a big hair on the roti and again we were upset and our child too. This happened not once or twice but thrice. The manager Mr.Raj; who we addressed this issue to, again replaced the roti and apologised (third time) saying it’s a small hair of the eye/ eye lash. Our food was replaced. Our child was sad, the wait period was longer and we wasted our time in all of this. Diwali dinner was already messed up. We were seriously very disappointed and displeased with the experience and we asked the helper boy to pack our remaining food, (the one who bought us the finger bowl) an entire portion of Rogan josh/gosh (mutton) and some remaining gravy from another bowl as well as 3/4 the quantity of chicken chatpata (we couldn’t eat it as we had mutton Banarasi too) The minute we came home we realised that again we have been duped, the entire portion of Rogan gosh mutton which was sent for packing wasn’t packed only three pieces were packed and a tiny container of chicken chatpata. After a terrible experience with unhygienic tandoori rotis not once but thrice. We thought at least the actual portion size send to be packed would be accurately packed, looks like the food has been knocked off by the young steward helper boys. Please take corrective steps to penalise the ones who are misusing your brand. This restaurant was always close to my heart but after this incident I am shocked how the staff you have kept can ever be trusted with our food. If we pay for our food as your customers we appreciate if our food is hygiene, safe and also taken care to be packed accurately. Please check the cameras and see who has knocked off the portions of food. Hope you will find corrective measures.

I have increased the star rating from one star to three stars, also edited the review a bit. As per the request of the restaurant staff and manager. Thank you for addressing the issue and for personally contacting us, Ms. Varsha (HR) and Ms. Priyanka (Service) and for meeting us personally to discuss and for acknowledging your mistakes and promising for corrective measures. We appreciate your gesture of understanding and for respecting your customers and for going out of the way to apologise and meet us. Thank you. We wish you all keep up the brand of Pallkhi and serve us better like old...

I recently had the pleasure of dining at Pallkhi Restaurant, and I must say, it was an exceptional culinary experience. The restaurant's elegant ambiance, impeccable service, and exquisite cuisine made for a truly unforgettable evening.

Food Quality The dishes we ordered were expertly prepared and presented, with each bite showcasing the chef's mastery of traditional Indian flavors. Standouts included the Butter Chicken, which was rich and creamy, and the Palak Paneer, which was fresh and flavorful.

Service The service at Pallkhi Restaurant was top-notch, with friendly and attentive staff who were knowledgeable about the menu and happy to make recommendations. Our server was particularly impressive, ensuring that our glasses were always full and that we had everything we needed throughout the meal.

Ambiance The restaurant's elegant decor created a sophisticated and intimate atmosphere, perfect for a night out with friends or a romantic evening. The background music was subtle and unobtrusive, allowing for easy conversation and a relaxed dining experience.

Value Given the high quality of the food, service, and ambiance, I found the prices at Pallkhi Restaurant to be very reasonable. While not inexpensive, the restaurant offers excellent value for the quality and quantity of food served.

Overall In conclusion, Pallkhi Restaurant is a must-visit for anyone looking for an exceptional Indian dining experience. With its elegant ambiance, impeccable service, and exquisite cuisine, this restaurant is sure to impress even the most discerning palates.

Recommendation Don't miss the Butter Chicken and Palak...

I truly enjoyed my dining experience at this restaurant, where the food, ambiance, and service all came together to make it a perfect outing.

For starters, I ordered the Chicken Manchow Soup, which came with crunchy noodle garnishes. The soup was flavorful and comforting, not too spicy, and just the right choice to begin the meal. For the main course, I went for the Chicken Biryani. It was a delightful dish, with tender chicken pieces and perfectly cooked rice. The portion size was generous and enough to share between two people. Also note that the food is halal here.

For drinks, I tried the Grape Mojito. While it had a good flavor, I wasn't quite comfortable with the many grape seeds that interrupted the drink. However, the Citrus Cup Mocktail was refreshing and tangy, and my favorite of the lot was the Summer Rain Mocktail, which was delicious and well presented!

To end on a sweet note, I ordered the Pallkhi Classic Touch dessert, which was a delightful treat, reminded me of the gadbad ice cream. It's perfect for sharing between two people, and it was a satisfying way to conclude the meal.

The restaurant itself is hygienic, air conditioned, and has friendly, well mannered staff who make you feel welcome.

Overall, this is a wonderful fine dining spot where you can enjoy a great meal with family or friends, creating lasting memories over...