India Gate — Restaurant in Kerala

Very horrible experience from waiter named Venu - table 2!

Today we 4 (2 women and 2 kids) had gone to this restaurant for lunch. While giving our order for main course and drinks, we were asked to comply to the waiter's choice cuz he said that different dishes might take more time and the customers were in usual number as well, wasn't much crowded. We were moderately satisfied and we kept the amount as per the bill first since we didn't have change to leave a tip and were about to search for it. The waiter came and took the check presenter by then. To our surprise, the nice and lovely waiter suddenly became furious when he came to know that we didn't leave a tip. He literally threw the check presenter on to our table and asked us to pay it at the counter ourself and started murmuring something negative when he left.... really disrespectful and a cheap attitude just because we didn't leave a tip. This happened twice and not just once. It was more like he's demanding a tip and that he had provided a lovely hospitality which in reality he didn't.

Hotel owner and the management must teach the waiters and staff how to behave to their customers first before hiring them. It's the customer's right to decide if they want to leave a tip or not. With respect to the ambience and food, it's nice and tasty. But all of these just turns into a bad experience only because of the waiter's attitude.

The hospitality is good until the moment arrives to pay the bill...

Interiors are basic and so is the staff! If you are looking for 'meals' or something with rice, be there before 2pm or call and see if rice is available. Peak time is during lunch hours and be ready to wait for a table and the chaos that goes with overcrowding in small places! I don't think the place offers table reservations. As far as food is concerned, stick to local food. Anything 'fancy' or 'North Indian' or even 'Chinese' will probably leave you disappointed. For instance, their 'Kerala Porotta' is acceptable but their 'Chapati' is appalling! Overall, food is just adequate enough to fill your tummy but nothing more. Your experience of this restaurant will depend on your expectations. Locals will find this place 'adequate' but if you are a tourist looking for an experiential meal, you may want to look elsewhere. Also, while the restaurant itself is on the 'Palace Road', the parking lot is on the side road connecting the Palace Road and the...

This hotel is a familiar name to shoppers and office goers at Palace Road Thrissur mainly because there are not many choices of decent hotels in this part of the town. They have recently modernized the place and currently both veg and non veg items are available at one place. Went in recently with a friend to have lunch. Ordered fried rice and gobi manchurian with gravy. The fried rice was barely ok but the manchurian was a disaster. It had an overload of soya sauce and no flavour whatsoever was discernible except that of the sauce. It was one of the worst side dishes I have had. I have had their dosas in the past and they were always good. It has been a gap since I came in and felt disappointed at the dismal fare that was served. The hotel has a lot of visitors as the choice for alternative dining is scarce here and I think they need to improve the quality of the chinese items they serve. Have not had their...