Indian Coffee House — Restaurant in Kerala

I recently visited the Indian Coffee House at

Marine Drive, Kochi, and had a pleasant experience overall. Nestled along the iconic Marine Drive, the location adds a lovely touch to the old-world charm of this historic chain of restaurants.

The food here sticks to classic flavors, and the taste truly delivers. I tried the chicken cutlet, and it was easily the highlight of my visit. Perfectly crisp on the outside and flavorful on the inside, the cutlet was well-spiced and satisfying. It's a must-try for anyone who visits. Paired with their signature coffee, it made for a comforting and nostalgic snack.

Speaking of coffee, the filter coffee here is also quite good-strong, aromatic, and served the traditional way. It's the kind of beverage that brings back memories of simpler times and is perfect for a break while enjoying the sea breeze.

The ambiance is modest and retro, consistent with the Indian Coffee House style across the country. It's not fancy, but that's part of its charm. The uniformed staff, old-school decor, and straightforward menu all add to a timeless experience that regulars and first-time visitors alike can appreciate.

Service is quick and efficient, and the staff are polite and attentive. Prices are very reasonable, making it a great stop whether you're looking for a full meal or a light bite with coffee.

In conclusion, Indian Coffee House at Marine Drive is a great place to enjoy simple, tasty food in a peaceful setting. The chicken cutlet and coffee combo is highly recommended. It's not about luxury or frills-just good food, good coffee, and a...

I recently had the misfortune of eating at this restaurant, and my experience was nothing short of disastrous. The restaurant poorly maintained facilities, unhygienic staff, and dreadful dining area made my day a nightmare.

Poorly Maintained Dining Area:

The dining area was in a deplorable state. The tables and chairs were dirty, and the floor was sticky. The ambiance was far from welcoming, making it a chore to eat there.

Unhygienic Staff:

The staff, particularly those handling food, were not clean. Their attire was stained, and their hands were not sanitized. This was a major concern, as it compromised the safety and quality of the food.

Toilet Facilities:

The toilet facilities were reminiscent of a public toilet – dirty, smelly, and poorly maintained. This was unacceptable for a restaurant that claims to provide a comfortable eating experience.

Dining Experience:

The food quality was subpar, and the presentation was unappetizing. The dining area's poor maintenance and the staff's lack of hygiene made it a hellish experience. I would not recommend this hotel to anyone looking for a decent meal.

Rating Breakdown:

Cleanliness: 1/5 Staff Hygiene: 1/5 Dining Experience: 1/5 Ambiance: 1/5 Overall Experience: 1/5

*Recommendation:

Avoid this restaurant at all costs. The poor maintenance, unhygienic staff, and dreadful dining experience make it a place to steer clear of. Until the restaurant addresses these issues, it's best to look elsewhere for a comfortable and...

I'm writing to express my disappointment and frustration with the service I received at your restaurant in Kochi. Unfortunately, the staff's behavior was rude and unacceptable.

During our visit, we were subjected to verbal abuse and intimidation by the staff, including being asked to leave the premises in a hostile manner. What's more concerning is that this behavior was exhibited by staff members who appeared to be the owners' children, and they used derogatory language in local dialects.

As a tourist, I expect a certain level of hospitality and respect, especially in a place that's supposed to showcase the local culture. Your team's behavior fell woefully short of these expectations.

I intend to file a formal complaint with the relevant authorities and share my experience with fellow travelers to prevent others from facing similar treatment.

I hope you'll take immediate action to address this issue, including:

Investigating the incident Apologizing for the staff's behavior Taking disciplinary action against the staff members involved Providing better training for staff on customer service and...