I visited Urvasi Ladies Shop for Onam purchases for my friends, and I was really impressed with the overall experience. The shop has a huge collection of ladies’ wear and accessories – so many models and designs that it’s difficult to even count. From the outside, it may look like a small shop, but once you step inside, it opens up into a very spacious showroom with endless choices.
One thing that really stood out was the customer service. There are many staff girls available inside, and they provide excellent assistance to customers. They literally stand near you, patiently helping and guiding without any hesitation. No matter how crowded the shop gets, they continue to give attention and service with a smile, which makes shopping much easier and more comfortable.
Of course, during Onam it was extremely crowded – sometimes it was even hard to walk properly. Parking is also a bit of an issue since the shop is in a busy area. But I believe the heavy crowd was mainly because of the festive season.
Overall, Urvasi Ladies Shop is definitely a must-visit place for ladies’ shopping. The collection is endless, the quality is good, and above all, the service provided by the staff makes the experience worth it. Highly recommended if you want variety and proper guidance...
Read moreI recently visited Urvasi based on their social media promotions claiming they had budget-friendly items. However, I found their prices to be extremely high, much more than other similar stores in the area. When I asked for affordable options, the staff assisting me was dismissive and unhelpful. She left me abruptly and even claimed certain items weren't available—yet I later found them myself in the store.
What disappointed me most was the staff’s behavior. I could hear them mocking customers, including making inappropriate comments about my appearance. This lack of professionalism and respect is unacceptable. As a fellow business owner, I understand the importance of customer satisfaction and creating a welcoming environment. I’d suggest prioritizing customer service and training staff to be more attentive and respectful. Small gestures like a pleasant greeting and attentive assistance go a long way in ensuring customers feel valued.
Additionally, the lack of parking and overcrowded layout only added to the inconvenience. I hope Urvasi considers these points seriously because, as a customer, this experience has discouraged me from returning. Improvement in these areas could make a significant difference for...
Read moreI recently purchased some jewellery from Urvashi’s Store in Kochi, and I must say I had a wonderful experience. The collection is truly elegant, with a wide variety of designs that suit both traditional and modern tastes. The quality of the pieces is excellent, and you can see the fine craftsmanship in every detail.
The jewellery was beautifully packaged with great attention to detail. The box was elegant and sturdy, making the unboxing feel very special. It was not just safe and secure but also aesthetically pleasing, which added to the overall experience of buying from Urvashi’s Store.
A special thanks to Aardra at Urvashi’s Store. She patiently listened to my preferences, guided me with great suggestions, and helped me find exactly the jewellery I was looking for. Her friendly approach and genuine care made the shopping experience truly pleasant.
Overall, I am very happy with my purchase and would highly recommend Urvashi’s Store to anyone looking for beautiful...
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