Taste Palace Restaurant — Restaurant in Kerala

Worst experience I have ever had in my entire life. I ordered a Mixed Fried rice from here. And the waiter doesn't know they serve Mixed fried rice or not. He have to check with the kitchen/chef to ensure it's there. The mixed fried rice they had given is the worst. At the very first bite, I call the waiter and said something's not right with the Fried rice. So he called the manager. He came and tastes the fried rice and said, there is no problem with rice , chocken and prawns.may be I don't know about mixed fried rice.

Seriously, accusing the customer that they have no idea about the food is all you got? Even after they serve a f**ng old food. You can check my reviews on Hao ming, WhiteHouse, Ming palace, Malabar Junction etc where I had and reviewed about the Mixed Fried Rice in there.

Bottom line: they serve the worst food and then they blame you that you don't know...

Each time we book food from this hotel through Zomato, they accept the order and provide an estimated time of around 30 mins which is OK, but then they make it delayed by making the Zomato supplier to wait for long time, they update it each time to 10 mins delay every time.

eg: if we book an order around 7 PM, they first provide an estimated delivery around 8 PM, then they make it delayed till 9 PM, very pathetic Service, when we enquire, they simply criticize the Zomata supplier.

Only Food item good in this restaurant is...

Ordered lunch ( 5 meals with fish)at 1:45pm and got the delivery at around 3:07pm. The most interesting part is, fish curry for which an additional payment 150rs was made was found missing in the parcel. Thanks for the timely delivery.. After making calls they promised to deliver the remaining packet within 10min...and I am still waiting for that.

Forgive me for giving single 🌟. Note : never place order directly via call.

It's my first time experience with taste palace,may be last one...